Published by Straight Talk

Report an issue with Straight Talk Wi-Fi.
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Why should I report an Issue with Straight Talk Wi-Fi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Straight Talk to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Straight Talk Wi-Fi Customer Insights

1. if you do get help you can't understand them half time anyways.Excellent. I used that service for a few years, it's easy to use and it offers many phone perks and services.I have several lawyers lined up... paid for a season pass and lost out on the item i bought the pass for because the update for my game took 4 HOURS! 2hrs past my deadline cuz of spastic 5,8,3,0,12,5,4,3,10,0,1 kb speeds.

2. New card new device, I should not of had an issue! Now you guys have an issue!!! PS look at all the nonexisting "A Google User"s giving this 5stars, corporate REVIEW BOTTING is immoral and possibly illegal.!!WARNING!! This is by far the worst service, the worst customer service, & the worst company EVER!! The Unlimited plan is ONLY 3G & will never reach actual 4GLTE (if you understand business its easy to understand why, shady business practices).

3. Hotspot.. the whole thing about hotspot sucks! I just started looking into other phone service carriers.straight talk use to be wonderful but the last 6 months wifi has sucked and right now sitting on my couch I have no service at all.

4. I pay extra for the card that has 10gb of hotspot but don't ever get to use it.Love this no contact company! Think I left 1 of the bigger companies about 5/6 yrs ago! Never have problems with Straight Talk like I did every month dealing with C.S. from old phone company I used to have.

5. Straight talk sucks too, after spent over 100 on sim card activation card here and cant use it/ spectrum had no problem helping me with those and set bit comleteyMessed up my phone.

6. Oh you replied, guess what BEEN THERE DONE THAT! you all give the same troubleshoot that doesnt work in the end! IT is useless.Ive been trying to get my phone transfered to straight talk but they can't do it until qlinks lets me go.

7. I have had to get another phone and trying to activate the thing, OMG... It took me 2 days to finally get it activated and it was bought thru straight talk.

8. Makes life easier just to pay $50 mnth & not worry about extra Charges added on my bill ever mnth!Awful ... For the past few months I have had the hardest time with service.

9. At first I thought this would be something that just shows info that I can look up in my normal wifi menu but I was dead wrong! I was thinking about marking any wifi I come across on my Maps, but Straight Talk does it for me.

10. Excellent idea and service.Straight talk used to be great.

11. I have been with straight talk for several years now and it's set up for automatically withdrawal but I'm done why pay for something I can't use and have told them over and over again and no help.

Steps to Troubleshoot & Fix Straight Talk Wi-Fi Issues

1. Fix Straight Talk Wi-Fi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Straight Talk Wi-Fi: Restarting the app will resolve most errors.
  2. Update the Straight Talk Wi-Fi App. Here is how:
    1. On Android goto PlayStore » Search for "Straight Talk Wi-Fi" » Open Straight Talk Wi-Fi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Straight Talk Wi-Fi » click "UPDATE".
  3. Clear Straight Talk Wi-Fi app cache: Clearing cached data will force your app to retrieve the latest data directly from Straight Talk Wi-Fi servers.
    1. On Android, goto Settings » Apps » Select "Straight Talk Wi-Fi" » click Storage » click "Clear Cache".
  4. Check Straight Talk Wi-Fi app permissions. If any of these permissions required to use your device's features are disenabled, Straight Talk Wi-Fi might not work.
  5. Uninstall and reinstall Straight Talk Wi-Fi. If nothing else has worked, completely uninstall Straight Talk Wi-Fi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Straight Talk Wi-Fi not working


2. Fix Straight Talk Wi-Fi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Straight Talk Wi-Fi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Straight Talk Wi-Fi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Straight Talk Wi-Fi may not be able to connect to the Internet when running in the background.

Reported Issues