Published by Straight Talk

Report an issue with Straight Talk Transfer Wizard.
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Why should I report an Issue with Straight Talk Transfer Wizard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Straight Talk to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Straight Talk Transfer Wizard Customer Insights

1. So I decided to look up phone transfers and seen this straight talk wizard transfer app and downloaded it it and finally after about 4 days of being hesitant I decided to give it shot and try it and honestly it was so fast and so easy to use and it really did work with transferring literally everything!!Was super excited that ST made it easy to transfer my old messages.

2. Now I'm in the process of manually entering those in as well.This app rocks!! I literally had bought a new phone finally after 3+ years but I was hesitant on transferring phones cuz I didnt want to not be able to transfer my pictures and contacts.

3. I think old phone had a defect that prevented transfer of data.I've used this twice before with other phones but this last one was horrible.

4. I tried for hours to use the phone makers proprietary data transfer apps with no succesd.

5. So two stars for effortlessly transferring the messages and that's about it.Worst app ever for data transfer.

6. Then I found this and it was easy to install simple to use and absolutely made transferring data to my new phone as easy as possible.

7. Finally downloaded a different app and had no issues Even worse than a app that doesnt work, the emailed response from straighttalk on this issue included a link to a "chat window" which doesnt exist as well as a email address that also doesnt work.

8. It did transfer them however it messed a bunch of them up and separated them from each other creating multiple "conversations" that consisted of just my replies or a bunch of multi-media messages.

9. Though the process appears simple the only thing I could transfer between my phones was contact information and it duplicated some of that.

10. The contacts that it did transfer, most of those lost the addresses and notes I entered.

11. Would not transfer the majority of my pictures (only had about 25 but they were important to me) and it would not transfer my messages.

Steps to Troubleshoot & Fix Straight Talk Transfer Wizard Issues

1. Fix Straight Talk Transfer Wizard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Straight Talk Transfer Wizard: Restarting the app will resolve most errors.
  2. Update the Straight Talk Transfer Wizard App. Here is how:
    1. On Android goto PlayStore » Search for "Straight Talk Transfer Wizard" » Open Straight Talk Transfer Wizard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Straight Talk Transfer Wizard » click "UPDATE".
  3. Clear Straight Talk Transfer Wizard app cache: Clearing cached data will force your app to retrieve the latest data directly from Straight Talk Transfer Wizard servers.
    1. On Android, goto Settings » Apps » Select "Straight Talk Transfer Wizard" » click Storage » click "Clear Cache".
  4. Check Straight Talk Transfer Wizard app permissions. If any of these permissions required to use your device's features are disenabled, Straight Talk Transfer Wizard might not work.
  5. Uninstall and reinstall Straight Talk Transfer Wizard. If nothing else has worked, completely uninstall Straight Talk Transfer Wizard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Straight Talk Transfer Wizard not working


2. Fix Straight Talk Transfer Wizard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Straight Talk Transfer Wizard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Straight Talk Transfer Wizard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Straight Talk Transfer Wizard may not be able to connect to the Internet when running in the background.

Reported Issues