Published by justapps on Apr 2, 2024

Report an issue with Story Maker.
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Why should I report an Issue with Story Maker for Social Media?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of justapps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Story Maker for Social Media image 1 contact Story Maker for Social Media image 2

Story Maker Customer Insights

1. it would get 5☆, but there is simply TOO MUCH ads I like that you can unlock new templates by watching an ad, but I dom't like that I have to watch an ad everytime I want to save a picture 😪Thank you! I really appreciate what you have on offer and the fact that to unlock some features means only watching small ads, that is an Awesome option as opposed to spending money! Your available content makes me the happiest user! so once again x Thank you!This is just what I needed and it's the best yet because you can adjust the colors the fonts are nice different graphics for background different effects.

2. Even though some are premium I dont use them but we can tint our photos and that's superb awesome and whts more I always text the attitude quotes and stuff oh god everyone who sees my photos just asks about the app I useYou never failed me.

3. If not fixed I want refund and look for alternative.There should be, ASAP, an option to save your favourite templates.

4. Otherwise, I love the templates and the font edition options 😍it's a great app, truly.

5. 😭The best This app is the best all the templates available are superb.

6. So the app is missing draft and delete if you make a mistake without saving properly.I paid for life time subscription but only 1 year and I m seeing ads.

7. Also, please allow us to save edited templates or self made templates.

8. I wander, has it changed?🧐Beautiful templates but useless app.

9. So that you can reuse them often without having to scroll over all templates again.

10. Give it a tryAfter saving, the PHOTOS and TEXTS BECOME BLURRED.

11. I like it but I have wrote stories and pushed save and now I can't find what I wrote.

Steps to Troubleshoot & Fix Story Maker Issues

1. Fix Story Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Maker: Restarting the app will resolve most errors.
  2. Update the Story Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Story Maker" » Open Story Maker for Social Media » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Maker » click "UPDATE".
  3. Clear Story Maker for Social Media app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Maker servers.
    1. On Android, goto Settings » Apps » Select "Story Maker for Social Media" » click Storage » click "Clear Cache".
  4. Check Story Maker app permissions. If any of these permissions required to use your device's features are disenabled, Story Maker might not work.
  5. Uninstall and reinstall Story Maker. If nothing else has worked, completely uninstall Story Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Maker not working


2. Fix Story Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Maker may not be able to connect to the Internet when running in the background.

Reported Issues