Published by Stef Software on Mar 18, 2024

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Why should I report an Issue with Photographer's companion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stef Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Photographer's companion

1. /! \ THIS IS NOT AN APPLICATION TO TAKE PHOTOS, BUT TO HELP TO PERFORM SETTINGS IN MANUAL MODE ON A CAMERA OR A DEDICATED APPLICATION.

2. In any case, it is not a magic application to make beautiful pictures every time, but it will allow you to find a basic setting to refine to get the best picture you think.

3. This application will help you to abandon the automatic mode of your cameras that does not do everything and control everything.

4. For more experienced photographers, it can simplify the settings by doing the calculations for you (/! \ The camera must be adjusted manually).

5. Do not hesitate to contact me, if you have ideas for changes, improvements, any bugs or for translations (stefsoftware@gmail. com).

6. If this app is right for you, you can switch to Photographer's Companion Pro (no ads with more features).

Photographer's companion Customer Insights

1. Other than that I'm fully satisfied, great job, and congratulations! (update: reflected the new version, though haven't yet figured out which provider allowed downloads of offline maps with a compatible format)Thoroughly comprehensive and well organized manual for any photographer who wants to go that extra step with the camera but doesn't know how to capture that perfect shot.

2. Things like the guideline settings for photographing lightning and stop motion settings for various moving objects are nice touches, and having struggled with capturing lightning, this would have been a great starting point.

3. All in all, love the Photographer's companion app.This app is the perfect tool for every photographer! Being extremely new to photography, it gives me a much higher amount of confidence knowing that I have A GREAT power-tool for what I am trying to accomplish.

4. Stored Planner locations are great for places you re-visit for different lighting effects, also favourites option for cameras and lenses makes storing and retrieving your kit easy.

5. On my wish list for this app: A simple logbook that allows me to log camera settings per frame per roll when using an analog camera.Just downloaded it, started to play around with it, I must be honest it's a quite impressive job you did.

6. Just like a handyman working on his house, he needs the right tools...this IS the right tool for every photographer!Really nice app, super useful when trying to explain all the basics to new photographers.

7. Great job though, I salute you!This is the most impressive tool i have seen for sale for experienced photographers on the Play Store.

8. It's a really well designed calculator of exposure, depth of field, etc, and really works well and suggests you what settings you should use to take great photo.

9. Great job with the app! A small bug i noticed is that in the Capture the Stars section, the moon phases appear to be reversed (moon warning appears during moonless nights).

10. I've learned a lot from it!HIGHLY RECOMMENDED! If you are seeking for a great app to master DSLR photography, that's the best option.

11. Would be nice to be able to use a different map layer from another map provider (such as terrain, to figure out approximate altitude).

Steps to Troubleshoot & Fix Photographer's companion Issues

1. Fix Photographer's companion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photographer's companion: Restarting the app will resolve most errors.
  2. Update the Photographer's companion App. Here is how:
    1. On Android goto PlayStore » Search for "Photographer's companion" » Open Photographer's companion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photographer's companion » click "UPDATE".
  3. Clear Photographer's companion app cache: Clearing cached data will force your app to retrieve the latest data directly from Photographer's companion servers.
    1. On Android, goto Settings » Apps » Select "Photographer's companion" » click Storage » click "Clear Cache".
  4. Check Photographer's companion app permissions. If any of these permissions required to use your device's features are disenabled, Photographer's companion might not work.
  5. Uninstall and reinstall Photographer's companion. If nothing else has worked, completely uninstall Photographer's companion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photographer's companion not working


2. Fix Photographer's companion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photographer's companion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photographer's companion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photographer's companion may not be able to connect to the Internet when running in the background.

Reported Issues

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