Published by SRP infosoft

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Why should I report an Issue with Birthday Countdown - Events Countdown?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SRP infosoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Birthday Countdown Customer Insights

1. The only problem is that i wish that it would not take up your wallpaper and just a piece but it's fine 😊I like the idea of the app bit it is really confusing to do.It does not let u go on it it just says set wallpaper and when u do that it does not workI used this app in 2019 and 2018 it was the bomb... Here comes 2020 then boom bkack screen and not uploading background sucessfully ... SighhhThe app told me my birthday wasnt on it i tried and different date to see if it work and it didnt woro either i hated not very goodwhen i set the wallpaper it starts glitching i hate this appSeriously... my birthday is not Valentines day or any other month or date its actually 30th of March so whoever has it delete it right away cause its a waste of ur and other peoples time.

2. There is a Serious problem in this app it does not work the wallpaper just stays on a black screen and it doesn't let me pick a certain time on it my sister's birthday is on January 3rd my name by the way is Tyronejr I'm just using my mom's account.and please fix these issues in this app.It is a very good app .

3. TTFN(ta ta for now)!perfect just and only 5 wallpapersGet rid if this app please.

Steps to Troubleshoot & Fix Birthday Countdown Issues

1. Fix Birthday Countdown Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Birthday Countdown: Restarting the app will resolve most errors.
  2. Update the Birthday Countdown App. Here is how:
    1. On Android goto PlayStore » Search for "Birthday Countdown" » Open Birthday Countdown - Events Countdown » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Birthday Countdown » click "UPDATE".
  3. Clear Birthday Countdown - Events Countdown app cache: Clearing cached data will force your app to retrieve the latest data directly from Birthday Countdown servers.
    1. On Android, goto Settings » Apps » Select "Birthday Countdown - Events Countdown" » click Storage » click "Clear Cache".
  4. Check Birthday Countdown app permissions. If any of these permissions required to use your device's features are disenabled, Birthday Countdown might not work.
  5. Uninstall and reinstall Birthday Countdown. If nothing else has worked, completely uninstall Birthday Countdown then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Birthday Countdown not working


2. Fix Birthday Countdown Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Birthday Countdown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Birthday Countdown not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Birthday Countdown may not be able to connect to the Internet when running in the background.

Reported Issues