Published by Bruno Schalch on Oct 12, 2024

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Why should I report an Issue with Time Until: Countdown + Widget?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bruno Schalch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Time Until: Countdown + Widget image 1 contact Time Until: Countdown + Widget image 2

Time Until Customer Insights

1. It's been reliable and easy, meets all my needs and helps me keep track of a number of "how long has it been since..." questions! I just upgraded to the paid version so I could have unlimited countdowns, really appreciate the timeline feature!It's G*R*E*A*T in that it keeps the set time period, though it will indicate how much time has elapsed if you didn't hear it.

2. I find it difficult to visualize deadlines, and this app helps so much!! Very easy to use, and takes up so little memory (an important benefit for my old-phone)! I love the background image and text font features, and am actually considering buying the premium version to get access to the other fonts, since the app is so useful.

3. But I assume the premium version would be ad free.) ⭐⭐⭐⭐⭐I love the variety of options to format the countdown: years, months, weeks, days, work days, hours, minutes, and/or seconds.

4. Perhaps he'll answer here: do you plan to change the app to offer support for widgets so that they can have custom background images other than the 8 colors available now? Thanks.This app does what it's supposed to do and it looks cool doing it.

5. Another helpful feature would be to add widgets to our home screen so we don't have to open the app to view the countdowns.Been using this app for a couple years, tracking a few things - both future and past.

6. I should note that the reminders, repeats, widgets and alarms are only in the paid ad free version for 2.99, don't want anyone to take away all that stuff being in the free version.Love this app.

7. Besides, keep up the good work.Had the app for just a day but so far I really like the features, ability to make it as plain or flashy as I want with different backgrounds, different counter formats, repeats and reminders.

8. The widget feature is good also for important ones that you want to keep up front all the time.

9. Also, the ability to change the default settings to not include seconds or years if we don't want to use those, instead of just on individual countdowns.

10. Just a couple of issues: when creating a widget, you can only choose from 8 colors to use as your background, nothing else; no personal images, no pictures from elsewhere, nothing.

11. I wish the background photos had a search feature to make it easier to narrow down the photos for my event.

Steps to Troubleshoot & Fix Time Until Issues

1. Fix Time Until Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Time Until: Restarting the app will resolve most errors.
  2. Update the Time Until App. Here is how:
    1. On Android goto PlayStore » Search for "Time Until" » Open Time Until: Countdown + Widget » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Time Until » click "UPDATE".
  3. Clear Time Until: Countdown + Widget app cache: Clearing cached data will force your app to retrieve the latest data directly from Time Until servers.
    1. On Android, goto Settings » Apps » Select "Time Until: Countdown + Widget" » click Storage » click "Clear Cache".
  4. Check Time Until app permissions. If any of these permissions required to use your device's features are disenabled, Time Until might not work.
  5. Uninstall and reinstall Time Until. If nothing else has worked, completely uninstall Time Until then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Time Until not working


2. Fix Time Until Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Time Until be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Time Until not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Time Until may not be able to connect to the Internet when running in the background.

Reported Issues