Contact Rock Sound Magazine Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Rock Sound Magazine.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Finally fixed those stupid problems.App takes my money but won't download subscriptions, the magazine is awesome, app sucks.I asked the Support team for help and they sent me this helpful instruction in an e-mail: Please can you try deleting the edition, then downloading it again to see if this fixes the problem? To delete the edition, please press the View button along the top right of the app’s main screen, then press the My Library button.

2. On the My Librar page, please press the trash can button along the top, then press the delete icon that appears on the corner of the edition.I bought the summer 2016 issue, and can not read it.

3. It just loads for a while, and either loads a blank screen or pops a unable to read alert, and closes back to the main app screen.I can't download/open it.

4. Takes ages to load or download.

5. Took ages for payment to work.

6. Also what's with the waterparks obsession?The magazine is fantastic.

7. The new first version is 1000x better than the previous versions.

8. I'm using a Samsung Galaxy Note 4, on Marshmallow.

9. Every time I try a pop up shows up saying it can't be opened.

10. Extremely slow.

11. Not good at all.

1. Fix Rock Sound Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rock Sound Magazine: Restarting the app will resolve most errors.
2. Update the Rock Sound Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "Rock Sound Magazine" » Open Rock Sound Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rock Sound Magazine » click "UPDATE".
3. Clear Rock Sound Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Rock Sound Magazine servers.
   1. On Android, goto Settings » Apps » Select "Rock Sound Magazine" » click Storage » click "Clear Cache".
4. Check Rock Sound Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Rock Sound Magazine might not work.
5. Uninstall and reinstall Rock Sound Magazine. If nothing else has worked, completely uninstall Rock Sound Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rock Sound Magazine not working

2. Fix Rock Sound Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rock Sound Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rock Sound Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rock Sound Magazine may not be able to connect to the Internet when running in the background.