Published by Spoonity on Nov 29, 2024

Report an issue with Meet Fresh US.
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Why should I report an Issue with Meet Fresh US?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spoonity to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Meet Fresh US

1. With this app, you can add money to your MeetFresh account, set up auto-reload of your account, view transaction history, and follow your rewards progress.

2. Scan the app barcode in-store to earn points on your purchases and build progress toward rewards.

3. The official MeetFresh app allows you to use your phone to pay and earn points at MeetFresh locations.

4. It’s the fastest way to pay at MeetFresh. Just scan and go! • Reload your account or set up auto-reload with your credit card.

Meet Fresh US Customer Insights

1. Inconsistent menu - items appear and disappear often.I have points and rewards in my account, but I cannot apply them to my orders in the app.

2. On the printed receipts in the store, it showed zero points earned even though I just spent $10+ and $9+, and zero balance despite the app showing a points balance (from a long time ago), and the cashier seeing points in the system.

3. Why aren't the staffs trained to ask you first before ordering if we have the reward app downloaded, or not!?! You can also lose your points every time you forget to scan your membership digital card.

4. I tried to contact through official website so far no responseNowhere to apply rewards! It shows points and rewards, but at check out there is nowhere to apply the coupons.

5. So, you practically lose your initial order points after realizing they have a reward program app.

6. Stopped accumulating points and tracking order history since last Oct.

7. There also doesn't seem to be a way to manually get points with receiptCan't modify drinks easily from cart.

8. Can't reorder the same drinks from history, add extra sweetness, no longer order 2x the topping (I.

9. Cannot convert reward points for use in-app; they can only be used in-store.

10. Disappointed...Certain menu items (such as their Signature Icy Grass Jelly dessert) do not show up on the app even though it is offered in their stores.

11. I know for a fact any developer can make this app easier with QR code override scans to manually input rewards if forgotten.

Steps to Troubleshoot & Fix Meet Fresh US Issues

1. Fix Meet Fresh US Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Meet Fresh US: Restarting the app will resolve most errors.
  2. Update the Meet Fresh US App. Here is how:
    1. On Android goto PlayStore » Search for "Meet Fresh US" » Open Meet Fresh US » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meet Fresh US » click "UPDATE".
  3. Clear Meet Fresh US app cache: Clearing cached data will force your app to retrieve the latest data directly from Meet Fresh US servers.
    1. On Android, goto Settings » Apps » Select "Meet Fresh US" » click Storage » click "Clear Cache".
  4. Check Meet Fresh US app permissions. If any of these permissions required to use your device's features are disenabled, Meet Fresh US might not work.
  5. Uninstall and reinstall Meet Fresh US. If nothing else has worked, completely uninstall Meet Fresh US then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Meet Fresh US not working


2. Fix Meet Fresh US Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Meet Fresh US be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Meet Fresh US not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Meet Fresh US may not be able to connect to the Internet when running in the background.

Reported Issues

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