Contact The Metronome Customer Service

Why should I report an Issue with The Metronome by Soundbrenner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Soundbrenner to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It sounds great (the last update made the beeps/clicks more acoustic and resonant and it sounds AMAZING) and is easy to use; my only complaints are that you aren't able to implement odd meters very well, which is kinda niche and probably not free on any app, and the visual never lines up with audio for me.

2. Love my Soundbrenner metronome!!! I have always had an issue with being able to focus on a metronome with a click and/or lights as well as play guitar at the same time.

3. Thought one of the watches might be neat to try but turned off by subscriptionI love this app! I've tried a few other metronome apps but after using this one I stopped looking around.

4. Since purchasing the Soundbrenner vibrating wrist watch metronome & pairing it with their app, I can honestly say it's hands down the best guitar tool I've ever purchased! No more "trying" to focus, the vibrations just make staying focused a lot more natural.

5. Also plz make a way to override the time until screen turns off.AMAZING. Practice with the band has been so much easier given that I can set the met speed and me and mah boi can easily start on the correct tempo for a song.

6. Good app, we would love to continue using it, but we are forced to find an alternative.All I wanted was a metronome.

7. Everything else is great!I use the metronome app along with the drummer in my band.

8. Tried going in the app again, and the same exact thing happened again! So frustrating! Just uninstalled this nonsense of an app.Superb! An outstanding app for any budding or experienced musician.

9. I've been using soundbrenner before I even got the watch, and even their met alone is great.

10. All of my band's songs are documented in the app with their tempos which makes it easy to practice.

11. I love the tap feature and it tells you your tempo, and the flash the tempo option.

1. Fix The Metronome Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Metronome: Restarting the app will resolve most errors.
2. Update the The Metronome App. Here is how:
   1. On Android goto PlayStore » Search for "The Metronome" » Open The Metronome by Soundbrenner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Metronome » click "UPDATE".
3. Clear The Metronome by Soundbrenner app cache: Clearing cached data will force your app to retrieve the latest data directly from The Metronome servers.
   1. On Android, goto Settings » Apps » Select "The Metronome by Soundbrenner" » click Storage » click "Clear Cache".
4. Check The Metronome app permissions. If any of these permissions required to use your device's features are disenabled, The Metronome might not work.
5. Uninstall and reinstall The Metronome. If nothing else has worked, completely uninstall The Metronome then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Metronome not working

2. Fix The Metronome Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Metronome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Metronome not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Metronome may not be able to connect to the Internet when running in the background.