Contact The Drum Customer Service

Why should I report an Issue with The Drum?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Beans Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fix The Drum Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Drum: Restarting the app will resolve most errors.
2. Update the The Drum App. Here is how:
   1. On Android goto PlayStore » Search for "The Drum" » Open The Drum » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Drum » click "UPDATE".
3. Clear The Drum app cache: Clearing cached data will force your app to retrieve the latest data directly from The Drum servers.
   1. On Android, goto Settings » Apps » Select "The Drum" » click Storage » click "Clear Cache".
4. Check The Drum app permissions. If any of these permissions required to use your device's features are disenabled, The Drum might not work.
5. Uninstall and reinstall The Drum. If nothing else has worked, completely uninstall The Drum then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Drum not working