Contact Metronome Customer Service

Why should I report an Issue with Metronome: Tempo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Frozen Ape to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, why can't I add songs to a playlist from other playlists? More than willing to drop 5 stars for those features.Great functions in this app but what it needs is a library function that you can create set lists from.

2. It would be fantastic if there was a way to randomly mute clicks during practice, and to freely choose the subdivisions of odd time signatures without having to double/quadruple the tempo as a workaround.The app works perfectly fine but there is one big difference between this app and the same app on the apple app store that loses 3 stars.

3. I need info on how to take a full catalog of songs I imported into Tempo and create set lists by choosing which songs from that full catalog to put into the set lists for upcoming gigs.

4. If this feature is added then I will give 5 stars.Missing some Odd Time Signatures I wanted to make a preset to practice to some 7/8, 3/16 and other unusual things, but it was not possible.

5. Right now I'm creating 3 set lists from the start, even though I have a master set list of all the songs in our repertoire.I've recently switched to Android from iOS and was happy to see this app here as well.

6. So in summary: a usability-free zone, but But APART from that, comparatively good.App works well but it is a bit time consuming/frustrating to set up so I developed a procedure to create set lists in a computer.

7. Now it's much easier to configure and use for a gig.Updates over the past few years have lost "full-screen flash," which I need for silent metronome during live performance.

8. For now I have a set list will all the songs my band plays and for a particular gig I have to share the list, reimport it and then remove the tracks I don't need.

9. Recent updates have also lost the capability of quickly toggling between sound vs mute by tapping the beat links.Long-time user and lover of this app.

10. In "gig" mode, the fact that you can accidentally edit your set list (including the BPMs!) is completely inexcusable when there is a "rehearsal" mode as well.

11. For starters, why can't I search for songs? It seems like a massive miss to exclude this feature.

1. Fix Metronome Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Metronome: Restarting the app will resolve most errors.
2. Update the Metronome App. Here is how:
   1. On Android goto PlayStore » Search for "Metronome" » Open Metronome: Tempo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metronome » click "UPDATE".
3. Clear Metronome: Tempo app cache: Clearing cached data will force your app to retrieve the latest data directly from Metronome servers.
   1. On Android, goto Settings » Apps » Select "Metronome: Tempo" » click Storage » click "Clear Cache".
4. Check Metronome app permissions. If any of these permissions required to use your device's features are disenabled, Metronome might not work.
5. Uninstall and reinstall Metronome. If nothing else has worked, completely uninstall Metronome then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Metronome not working

2. Fix Metronome Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Metronome be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Metronome not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Metronome may not be able to connect to the Internet when running in the background.