Contact Draw Secret Santa Customer Service

Why should I report an Issue with Draw Secret Santa?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Central Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our goal is to replace the role and facilitate your secret santa draw and similar jokes. - Add the names of participants of the secret santa! - Select restrictions between participants, if necessary. - Click the share button to send the code to the participant to find out who the secret santa is. - Do this for all participants and end of draw! - Add the names of participants of the secret santa! - Select restrictions between participants, if necessary. - The app will show you who should view the screen that will present the secret santa! - Memorize your secret santa, and swipe your smartphone or tablet so that the next nominee can view his or her random secret santa! - By the time everyone knows the secret santa drawn, the draw is over!

1. It's great app, it serves the purpose.

1. Fix Draw Secret Santa Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Draw Secret Santa: Restarting the app will resolve most errors.
2. Update the Draw Secret Santa App. Here is how:
   1. On Android goto PlayStore » Search for "Draw Secret Santa" » Open Draw Secret Santa » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Draw Secret Santa » click "UPDATE".
3. Clear Draw Secret Santa app cache: Clearing cached data will force your app to retrieve the latest data directly from Draw Secret Santa servers.
   1. On Android, goto Settings » Apps » Select "Draw Secret Santa" » click Storage » click "Clear Cache".
4. Check Draw Secret Santa app permissions. If any of these permissions required to use your device's features are disenabled, Draw Secret Santa might not work.
5. Uninstall and reinstall Draw Secret Santa. If nothing else has worked, completely uninstall Draw Secret Santa then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Draw Secret Santa not working

2. Fix Draw Secret Santa Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Draw Secret Santa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Draw Secret Santa not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Draw Secret Santa may not be able to connect to the Internet when running in the background.