Published by bdtask

Report an issue with GIT Authenticator.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GIT Authenticator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of bdtask to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GIT Authenticator

1. It provides 2 step verification for account security.

2. GIT Authenticator is an OTP-less verification system.

3. It requires your account server key when you want to sign in.

GIT Authenticator Customer Insights

1. I wouldn't encourage anybody to download this appUnable to recover or backup my data after changing my phone and can't access my account.

2. ThanksI've a new phone and I can't do a backup of my data now I'm stuck on GIT authentificator code now and it's a big lose for meit's working perfectly.

3. My worry is what if my phone gets missing how will I login to my account which will still be protected by GIT Authenticator.

4. I have been locked out of several apps just because I changed phone.

5. I am also using huawei Y6.How do I retrieve my data ? The app is telling me no data found.

6. I was stacked and can't decide which app or any media will give me solution about otp service.

7. Thanks for giving us such kind of helpful service.If I could give 0 star, I would have done so.

8. Am using GIT Authenticator to Login, Withdraw and Transfer.

9. It provides me solution for live otp service.

10. Now I have no way of retrieving my finance locked in certain apps.

11. That's a big loss I can't let go 😡🤬🤬🤬🤬I test this app and it worked fine for a while, then refuse to start in the next run.

Steps to Troubleshoot & Fix GIT Authenticator Issues

1. Fix GIT Authenticator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GIT Authenticator: Restarting the app will resolve most errors.
  2. Update the GIT Authenticator App. Here is how:
    1. On Android goto PlayStore » Search for "GIT Authenticator" » Open GIT Authenticator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GIT Authenticator » click "UPDATE".
  3. Clear GIT Authenticator app cache: Clearing cached data will force your app to retrieve the latest data directly from GIT Authenticator servers.
    1. On Android, goto Settings » Apps » Select "GIT Authenticator" » click Storage » click "Clear Cache".
  4. Check GIT Authenticator app permissions. If any of these permissions required to use your device's features are disenabled, GIT Authenticator might not work.
  5. Uninstall and reinstall GIT Authenticator. If nothing else has worked, completely uninstall GIT Authenticator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GIT Authenticator not working


2. Fix GIT Authenticator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GIT Authenticator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GIT Authenticator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GIT Authenticator may not be able to connect to the Internet when running in the background.

Reported Issues