Published by Sole Retriever on Sep 10, 2024

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Why should I report an Issue with Sole Retriever - Sneakers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sole Retriever to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sole Retriever Customer Insights

1. Love to see the restock and raffles with updated news all the time regarding things that are dropping.I am blown away by this sneakers app! Not only does it offer a huge selection of sneakers, but the raffle process for winning exclusive sneakers is seamless and fair.

2. The user interface is incredibly easy to navigate, making it easy to find the sneakers I'm looking for.

3. They make it so easy to see which raffles are open/closed, if they're available for pickup or shipping, and if the raffle is only for specific area.

4. Also, just through a Google search and the apps I already have, I can usually find more raffles than they have listed on the app.

5. As a consumer I will offer money back if you find one issue in the app.Great app.

6. Waste of money and time until issues are fixed.

7. However, sols retriever makes my life so much easier by pushing notifications right to me.Exactly what I was looking for without even knowing what I was looking for.

8. Mainly useless because raffle bots make entering most raffles pointless.

9. The app also offers useful features like size charts and detailed product information.

10. It shows no updates & that I'm on the most current version??? I like it because instead of relying on one of my Discord servers pinging.. Because I get so many Disc notifications.

11. I need to start adjusting my specific channel notifications again.Decent start up app.

Steps to Troubleshoot & Fix Sole Retriever Issues

1. Fix Sole Retriever Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sole Retriever: Restarting the app will resolve most errors.
  2. Update the Sole Retriever App. Here is how:
    1. On Android goto PlayStore » Search for "Sole Retriever" » Open Sole Retriever - Sneakers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sole Retriever » click "UPDATE".
  3. Clear Sole Retriever - Sneakers app cache: Clearing cached data will force your app to retrieve the latest data directly from Sole Retriever servers.
    1. On Android, goto Settings » Apps » Select "Sole Retriever - Sneakers" » click Storage » click "Clear Cache".
  4. Check Sole Retriever app permissions. If any of these permissions required to use your device's features are disenabled, Sole Retriever might not work.
  5. Uninstall and reinstall Sole Retriever. If nothing else has worked, completely uninstall Sole Retriever then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sole Retriever not working


2. Fix Sole Retriever Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sole Retriever be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sole Retriever not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sole Retriever may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • please delete my account

    — by Ethan Tran 2 years ago