Contact SOLE SERIOUSS Customer Service

Why should I report an Issue with SOLE SERIOUSS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sole Seriouss to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All while guaranteeing our customers the peace of mind that with every purchase, they'll be receiving 100% authentic and brand new items, in a timely manner... every time.

2. We constantly strive on providing amazing customer service 7 days a week, competitive market prices & same-day shipping on all orders Monday-Friday.

3. Shop confidently knowing every item is 100% Authentic & Brand New Guaranteed!

4. Sole Seriouss LLC is an Online Marketplace for Sneakers, Streetwear & Collectibles & More..

5. For over 10 years, our mission has been to ensure a safe and trustworthy marketplace for all.

6. Split in 4 payments Klarna, Afterpay, Affirm, Shop Pay or Zip.

7. Each item is thoroughly authenticated & tagged by our trained experts. Buy Now, Pay Later!

8. Founded in New York City, February 2012.

9. Become a SERIOUSS REWARDS Member Today & Start Winning!

1. I been waiting for 2 weeks for shoes I pre-ordered almost a whole 2 months in advance, and I have still yet to get a shipping date! This sucks..smh on Christmas at that!easy ordering.

2. The app is super easy to use and should you ever need to contact them they are very friendly but most important they are quick to reply to you and help you with whatever concerns or whatever your reason is for contacting.

3. When you spend over $125 over retail price to pre-order shoes, you'd expect your shoes to arrive like all your others.

4. I'm not giving my money to anyone that's going to make it this hard for me to shop.Amazing product and prompt customer service.

5. I've ordered plenty of shoes and the thunder 4s were preorder back in August and now it's almost April and still no shoes or tracking.

6. Will definitely continue to shop here!I've been a customer for Sole Serious for years.

7. I put in men's 11 and a half and it keeps on pulling up women's shoes as well, and then when I click on a shoe 11 and 1/2 is always out of stock.

8. I can find any sneaker I want and the checkout is easy and smooth.

9. I am so happy i ran across these guysI have been a customer of soleseriouss for about 3 years now.

10. I've ordered from them several times and product is always legit and ships super fast! Any questions i had were answered quickly.

11. You can pre order any upcoming sneaker which saves me a lot of time!I can get like 90% of the kicks I look for.

1. Fix SOLE SERIOUSS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SOLE SERIOUSS: Restarting the app will resolve most errors.
2. Update the SOLE SERIOUSS App. Here is how:
   1. On Android goto PlayStore » Search for "SOLE SERIOUSS" » Open SOLE SERIOUSS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SOLE SERIOUSS » click "UPDATE".
3. Clear SOLE SERIOUSS app cache: Clearing cached data will force your app to retrieve the latest data directly from SOLE SERIOUSS servers.
   1. On Android, goto Settings » Apps » Select "SOLE SERIOUSS" » click Storage » click "Clear Cache".
4. Check SOLE SERIOUSS app permissions. If any of these permissions required to use your device's features are disenabled, SOLE SERIOUSS might not work.
5. Uninstall and reinstall SOLE SERIOUSS. If nothing else has worked, completely uninstall SOLE SERIOUSS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SOLE SERIOUSS not working

2. Fix SOLE SERIOUSS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SOLE SERIOUSS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SOLE SERIOUSS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SOLE SERIOUSS may not be able to connect to the Internet when running in the background.