Published by realme Mobile on Mar 4, 2024

Report an issue with realme Store.
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Why should I report an Issue with realme Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of realme Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About realme Store

1. realme Store is our official online store, where you can follow all our product news and get amazing realme items first-hand! realme Store is designing amusing activities for fans to relish in the coming days.

2. Download the app to know more.

3. Let us get the fun started!

realme Store Customer Insights

1. Totally got up games.This is the reason for 4 stars.Realme store used to be awesome back in the day, sell every type of good products, but now they only sell new or garbage products, when the products or model gets old they discontinued/removed them, like when the prodcuts is so good and sell out quickly, they cleared them and remove d from the list, its like when product is only 5-6months or more old they discontinued and removed them which is sad for buyers.

2. If I click tracking option error is showing this url is not working..Wrost service seen till date In my realme c55 there is issue that the voice gets echo and the second person voice is not audible and sometimes My voice is audible to the .

3. After this i have called Realme customer care they were saying that you visit to realme service center near you they will solve your proble or replace the mobile but now I have visited service center they are saying that show us the proof that these the problem after them they were not solving my problem .

4. Is this fake/cloned version? It's okay if their languages are understandable, but no.I am using Realme 8i since last year... Battery performance is not good, but camera was nice.

5. But when i update latest software camera become waste... No Clear images... What is this???Very stupid application!!! It's a shame to have only two languages ( Indian or Malaysia) in an "international product !!!Looks like exchange Feature is not working.

6. Forcefully, always show an option to use their 'realme store' (an alt of Google play).

7. Forcefully, always offer 'glance for realme' 2.

8. Realme successfully wasted their users, with: 1.

9. It's always shows network time out error whenever I tried exchange optionOrders are booked but status is not showing.

10. Nice shopping app with great deals , phones and other things in less money ! But stop these chances to win a phone.

11. Forcefully, display adds everytime we install new apps.

Steps to Troubleshoot & Fix realme Store Issues

1. Fix realme Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart realme Store: Restarting the app will resolve most errors.
  2. Update the realme Store App. Here is how:
    1. On Android goto PlayStore » Search for "realme Store" » Open realme Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for realme Store » click "UPDATE".
  3. Clear realme Store app cache: Clearing cached data will force your app to retrieve the latest data directly from realme Store servers.
    1. On Android, goto Settings » Apps » Select "realme Store" » click Storage » click "Clear Cache".
  4. Check realme Store app permissions. If any of these permissions required to use your device's features are disenabled, realme Store might not work.
  5. Uninstall and reinstall realme Store. If nothing else has worked, completely uninstall realme Store then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing realme Store not working


2. Fix realme Store Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make realme Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to realme Store not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, realme Store may not be able to connect to the Internet when running in the background.

Reported Issues

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