Published by Sociosoftware on Aug 13, 2024

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Why should I report an Issue with Sober Time - Sober Day Counter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sociosoftware to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sober Time Customer Insights

1. No thanks, great concept ruined by greed.Great app with some very cool features that allow you to customize your sobriety time GUI with moving images of things like koi fish, waves, and others.

2. As simple of an app as it is, just seeing the numbers put in front of you, having little words of encouragement every day, showing you your next goal, and having a place to put your thoughts each day all makes a big difference in staying on track and having the confidence to keep going.

3. The ads aren't always within my settings either- music is at comfortable volume yet ads are louder & brighter on my screenHaving this as a widget on my phone screen gives me daily reminders of how far I've come and makes me feel pride in my progress.

4. The app itself is great, but randomly and without warning, clicking any button will immediately flash a loud blarring full screen ad (mine likes to show an ad of a loud car crash, sure let's show blaring car crashes to people without their consent).

5. Overall, if you can handle the ads and aren't worried about the widget, this is a great app.Pretty great app, still my go-to for keeping track of time.

6. Definitely recommend to anyone who struggles and needs that little bit of reassurance than you're doing the right thing for yourself!Lots of ads! I understand ads are what makes "free" apps free but every time I skip between areas of the app, an add pops up.

7. definitely worth the 5 minutes to download and set up.Love the little extras such as the list of future milestone dates that we have to look forward to, in addition to a simple record of the current number of days sober.

8. I find it useful for stepwork in that you can set a counter for a character defect you're working on to be more mindful of when it pops up! My only gripe is that it can be hard to navigate/find certain features.Wildly let down with this app and it's developers.

9. Being able to share milestones with close friends and family makes me feel proud and is part of the motivation to keep going.

10. I can deal with it being ad-supported but I don't think the widget is worth the price, for me, since that's the only additional feature I would be using after upgrading to the premium version.

11. It would be nice to have more features that allow you to customize even more, but this app is still in it's early stage and those features hopefully will get written in with future updates.

Steps to Troubleshoot & Fix Sober Time Issues

1. Fix Sober Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sober Time: Restarting the app will resolve most errors.
  2. Update the Sober Time App. Here is how:
    1. On Android goto PlayStore » Search for "Sober Time" » Open Sober Time - Sober Day Counter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sober Time » click "UPDATE".
  3. Clear Sober Time - Sober Day Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Sober Time servers.
    1. On Android, goto Settings » Apps » Select "Sober Time - Sober Day Counter" » click Storage » click "Clear Cache".
  4. Check Sober Time app permissions. If any of these permissions required to use your device's features are disenabled, Sober Time might not work.
  5. Uninstall and reinstall Sober Time. If nothing else has worked, completely uninstall Sober Time then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sober Time not working


2. Fix Sober Time Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sober Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sober Time not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sober Time may not be able to connect to the Internet when running in the background.

Reported Issues