Contact Sober Customer Service

Why should I report an Issue with Sober?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SoberTool to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Developed by a Harvard-educated Licensed Chemical Dependency and Certified Alcoholism Counselor with over 32 years clean and sober, along with a team from The Ohio State University, this app is based on proven techniques to help you stay clean and sober.

2. Beyond a mere sober day tracker, it's a comprehensive toolkit designed for building habits, staying motivated, and connecting with a supportive community—all striving for the common goal of staying sober, one day at a time.

3. Welcome to Sober App, your free companion on the journey to transform your life one day at a time.

4. Through our dynamic sober community, you can gain insights from others' journeys and share your own strategies and tactics that have worked for you.

5. Milestone Tracker: Celebrate achievements and connect with others on similar sober journeys.

6. Sobriety Calculator: See the money and time saved on your sober journey.

7. Anonymous Chat Forum: Connect with a supportive community through an anonymous chat forum to share messages and receive encouragement.

8. Sober Day Tracker: Visualize your journey by tracking your sober days.

9. Relapse Avoidance Process: Navigate cravings with a unique question-based process, guiding you to relevant solutions and transforming relapse thinking into recovery thinking.

10. Search Engine for Emotions: Find solutions for your feelings with a simple search, empowering you to stay strong and avoid relapse.

11. Progress Reflection: Reflect on your journey, share achievements, and connect with your support group.

1. When I started I'd get a daily motivational rewards message for my completed days which was nice but it stops at 3 months, goes to weekly, then at 6 months stopped all together.I love SoberTool! The daily messages are great! They also have a bunch of different topics to choose from to read about.

2. It's a great motivational tool to set short-term goals for non-addiction habits.I tried another app which was good for locating meetings and you could email, call or text to reach someone.

3. Daily messages are nice & rewards are a good reminder of how far you've come.

4. My favorite is the rewards! It tracks your sober time with a little chip and a daily inspiring message.

5. One thing that bugs me though is when you read a message and then go back, you end up back at the top of the list of messages.

6. Then you have to scroll down through the messages you have already read to find the next message.

7. I'm 6 months and counting and feeling great!I highly recommend you download SoberTool.

8. Usually spot on!Its pretty good, its very encouraging and has some good motivational messages.

9. I'm new to recovery and have found that communicating with others in the forum attracts some really good support.

10. Also it might be better if you were prompted more to use the app because sometimes I forget to use the app.After new update phone will no longer open app...Excellent app, like having an instant pocket meeting.

11. It won't open and I am afraid that if I uninstall it and reinstall it I'm going to lose all my information.Large selection of meditations.

1. Fix Sober Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sober: Restarting the app will resolve most errors.
2. Update the Sober App. Here is how:
   1. On Android goto PlayStore » Search for "Sober" » Open Sober » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sober » click "UPDATE".
3. Clear Sober app cache: Clearing cached data will force your app to retrieve the latest data directly from Sober servers.
   1. On Android, goto Settings » Apps » Select "Sober" » click Storage » click "Clear Cache".
4. Check Sober app permissions. If any of these permissions required to use your device's features are disenabled, Sober might not work.
5. Uninstall and reinstall Sober. If nothing else has worked, completely uninstall Sober then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sober not working

2. Fix Sober Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sober be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sober not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sober may not be able to connect to the Internet when running in the background.