Published by InFrame Inc. on Dec 20, 2024

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Why should I report an Issue with InFrame - Photo Editor & Frame?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InFrame Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About InFrame - Photo Editor & Frame

1. You can pick frame you like best, edit photo with filter, sticker, border, text and much more. It’s completely free! ● Tons of exquisite photo frames to make your photos look like artworks. ● Insta mag square photo with blur background and white border for Instagram. ● Amazing filter effects can be applied to your photos in real time. ● Combine up to 9 photos to create pic collage in a variety of styles. ● 100+ Layouts of photo frames or grids for a variety of purposes! ● Large number of Background, Sticker, Font to choose from! ● Crop pictures and edit photo with Filter, Text, Retouch and Beauty. ● Save photo in high resolution(HD) and share pictures to Instagram, Whatsapp, Facebook, Twitter, etc.

2. One-stop photo editor provides many editing tools: one-step retouch and beauty, crop picture, apply filter and effect, add sticker and text to image, resize, flip, rotate, zoom in & out with gesture...

3. Tons of exquisite photo frames and effects make your moment stunning, like travel, holiday, birthday, valentine & anniversary photo frames etc.

4. InFrame is a powerful photo editor with many amazing photo frames, effects and filters!

5. Custom photo grid size, border and background, you can design layout on your own!

6. Create amazing photo collage in a few steps.

7. Easily post entire photo on Instagram with no crop.

8. It will instantly remix your photo into cool artwork.

9. So easy to make a beautiful collage.

10. InFrame is the best photo frame maker, collage maker, pic stitch and photo editor for Instagram and printing.

InFrame Customer Insights

1. Some apps make you watch a 30 second ad/video after exporting something which is a literal nightmare when you're simply sizing 5 or 10 photos for instagram.Actually this app would be so much better if each frame got the entire picture in it, instead of cutting off parts of it on every side, many times cutting off many words that are in the picture, therefore making what's said make no sense.Worked great first time, now just constantly problems, and won't download right in my phone.. frustrating!! Useless ..arrow just spins..commands don't display..wish I could display screen shot of how messed up it is..Blur effect isn't showing up.

2. Would recommend.If you have an Instagram addiction, this app is a must have! Cropping is a thing of the past, now! Get all of your shot in frame and looking nice in two clicks! Want some more pop? Send it over to Adobe LightRoom! Don't have all that time? Use one of these amazing built-in filters to get close with such little effort! Need a quick layout that's better than a simple 4-box? Guh! I love it! Bravo! Well executed!It's one of the best apps for doing simple square crop / edits or collages of photos.

3. It's got some cool features.I wasnt looking for a photo editor but an app that made Widget Picture Frames so I could add them to my front page.

4. I use it for for fitting rectangular photos and manipulating them into a square shape for profile photos or other uses.

5. Easy to integrate with other photo editing apps.

6. Use it all the time.It's a very nice app with great features.

7. Use its many features with other design apps.

8. Perfect for keeping Instagram from cropping your art or photos.

9. I've used other apps in the past but this is by far the best simply because it isn't intrusive with adverts.

10. I will say that I tried this app, I am very pleased with it,1st off and most importantl, I didnt see an adds, I wasnt bothered by any, no suggestive selling.

11. The only thing that drives me a little nuts is that when I use two fingers to resize an image, it also rotates it and it's very hard to get it straight with the edges again.

Steps to Troubleshoot & Fix InFrame Issues

1. Fix InFrame Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InFrame: Restarting the app will resolve most errors.
  2. Update the InFrame App. Here is how:
    1. On Android goto PlayStore » Search for "InFrame" » Open InFrame - Photo Editor & Frame » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InFrame » click "UPDATE".
  3. Clear InFrame - Photo Editor & Frame app cache: Clearing cached data will force your app to retrieve the latest data directly from InFrame servers.
    1. On Android, goto Settings » Apps » Select "InFrame - Photo Editor & Frame" » click Storage » click "Clear Cache".
  4. Check InFrame app permissions. If any of these permissions required to use your device's features are disenabled, InFrame might not work.
  5. Uninstall and reinstall InFrame. If nothing else has worked, completely uninstall InFrame then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InFrame not working


2. Fix InFrame Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InFrame be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InFrame not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InFrame may not be able to connect to the Internet when running in the background.

Reported Issues