Published by My Life Link on Aug 8, 2024

Report an issue with My Life Link.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Life Link?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of My Life Link to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Life Link Customer Insights

1. That has vastly improved my prayer and meditation life, among others things, because it keeps me in contact with other people in recovery they help hold me accountable.

2. It's a safe space for accountability!Wrong app can't uninstall Highly invasive!!!I'm grateful to have an experience like MyLife link I look forward everyday to use MyLife link as one of my recovering toolsMy Life Link has been an integral piece of my recovery from alcohol abuse.

3. I decided to quit drinking as COVID hit (day 113 sober) and if it weren't for this Sober Tribe's support through our daily meetings and the accountability that the app helps me to track I don't know where I would be.

4. Also a wonderful community of fellow tribe warriors! The connections are unmatched! Nightly zoom meetings, also!!!I love that this app helps no matter what your addiction may be.

5. Keeps me accountable and offers varied tools to assist in recovery action plansno other recovery groups have really appealed to me.

6. This App has been awesome for my recovery! I have always struggled with meditation and prayer, just because I never remember.

7. " We can do what I can't" love and supportive people to help with recovery issues.

8. the people and the spirit and the way my life link works is a real breath of fresh air.

9. A network of friends willing to help save a life.Great way to be accountable everyday.

10. i always reccomend this app to everyone i know in recoveryMy Life Link is a sober community that has become like family to me.

11. When I dont remember to do it or have not been in the App for a few days I hear from a fellow person in recovery!A very helpful App.

Steps to Troubleshoot & Fix My Life Link Issues

1. Fix My Life Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Life Link: Restarting the app will resolve most errors.
  2. Update the My Life Link App. Here is how:
    1. On Android goto PlayStore » Search for "My Life Link" » Open My Life Link » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Life Link » click "UPDATE".
  3. Clear My Life Link app cache: Clearing cached data will force your app to retrieve the latest data directly from My Life Link servers.
    1. On Android, goto Settings » Apps » Select "My Life Link" » click Storage » click "Clear Cache".
  4. Check My Life Link app permissions. If any of these permissions required to use your device's features are disenabled, My Life Link might not work.
  5. Uninstall and reinstall My Life Link. If nothing else has worked, completely uninstall My Life Link then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Life Link not working


2. Fix My Life Link Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Life Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Life Link not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Life Link may not be able to connect to the Internet when running in the background.

Reported Issues