Contact AT&T Digital Life Customer Service

Why should I report an Issue with AT&T Digital Life?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you.This app is horrible! Never wants to log me in, and if I finally do get it and try to pay my bill it doesn't pull up the page to pay! Even the alarm sucks, always says there is an issue or it's offline!! I never meas with it other than putting the alarm off/on.

2. Did the same thing with the old version where I would get locked out of the account because I couldn't log in even though it saved my user name and password (sometimes it works, sometimes it didn't, but after attempting to login in a couple of times my account freezes).

3. I have repeatedly spent ridiculous amounts of time sitting in my driveway trying to get the app to load so that I can unlock my doors (because my keypad buttons stopped working!!!).

4. I can't even access my camera half the time, because of some random "video stream error" and it seems like you have to click things in a specific sequence otherwise, the app starts to bug out.

5. InconvenientAfter the app got updated recently, the saved password to use biometric to sign in doesn't work anymore.

6. Whether it loses my password or locks up on me almost every time, I can't seem to get one day of error free usage out of it.

7. Luckily my husband decided to view the camera to check on the house, which was the only reason we knew the alarm was going off.

8. It takes an unreal amount of time from hitting the button on my phone to when whatever task I selected actually occurs.

9. I have to type my password each time I want to login.

10. I try to login and the app goes to a wait screen and doesn't load anything.

11. One would think they would have worked these bugs out by this time.What a buggy excuse for home security.

1. Fix AT&T Digital Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Digital Life: Restarting the app will resolve most errors.
2. Update the AT&T Digital Life App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Digital Life" » Open AT&T Digital Life » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Digital Life » click "UPDATE".
3. Clear AT&T Digital Life app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Digital Life servers.
   1. On Android, goto Settings » Apps » Select "AT&T Digital Life" » click Storage » click "Clear Cache".
4. Check AT&T Digital Life app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Digital Life might not work.
5. Uninstall and reinstall AT&T Digital Life. If nothing else has worked, completely uninstall AT&T Digital Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Digital Life not working

2. Fix AT&T Digital Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Digital Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Digital Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Digital Life may not be able to connect to the Internet when running in the background.