Contact My Anchor Watch Customer Service

Why should I report an Issue with My Anchor Watch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SjaellSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After the Anchor has been set, you can close the User Interface screen, letting MAW continue running in the background - while you use your Android for other Purposes.

2. If you want MAW to send SMS Messages, however, you need access to the Phone Network. (*) NOTE that sending and reception of SMSs will NOT work on Tablets without a SIM card.

3. The battery is conserved by having the app running in the background, and by letting the user optionally configure a slow (selectable) GPS Update Rate.

4. "My Anchor Watch" (MAW) is one of the Best and most Reliable Safety Tools of its kind for Sailors and Yachters.

5. When your boat exceeds the Drift Limit - or enters the optional Alarm Sector - or the GPS Fails, an Alarm is activated.

6. MAW makes sure that you are alerted if the anchor fails to hold, and starts dragging.

7. If you experience bad accuracy or many False Alarms, you should try to move the Device to another place, e. g. on deck.

8. It is Advanced - yet Easy to Use, and will give you Peace Of Mind while at Anchor.

9. Please note that GPS Performance and Accuracy is determined by your Device's Hardware alone, and not by this App.

10. Access to the Internet or a Phone Network is normally not required.

11. MAW is your personal Anchor Watch.

1. - On this version, the 10 second GPS cycle o p tion did not seem to work, or the screen did not change for long periods of time.out of all the anchor watch software out there....I did look at everything I could find on Google play.....this one is exactly what someone with a boat in the water wants.

2. Easy on the battery and good insurance when at anchor.Powerful, but to get the best performance read the help file, understand it, select your settings, and test at home before using.

3. Very easy to use for basics while learning all the perks! Had to get used to the GPS accuracy alarm but once I did, it is GREAT! We love the call another phone feature.

4. And strangely, the app reports current status as bearing and range from the anchor to the boat, not boat towards anchor.It works! Downloaded the app and dropped the anchor.

5. As an aside, I'm impressed with the advanced features and the incredibly clear and complete instructions.We are using the app right now at anchor in Puget Sound, Washington.

6. Easy and straightforward to startup it monitors movement perfectly and alllows you to set parameters for notifications including status updates by sms, phone and email ! Great app .

7. Latest update just is not working on any of our phones (3 androids ranging from 8-2 years old)I use the previous Pro version, and it is great.

8. It responds quickly when alarm conditions occur, it allows for bearing boundaries, it will issue a phone call to warn of alarm state, etc.

9. Many thanks to the developer.I've tried (and even paid for) a number of anchor watch apps but I keep coming back to this one.

10. Having it on the phone in my pocket and not having to go to the plotter makes it easier to check for dragging in the middle of the night when the currents change.

11. I have uninstalled this version and returned to the previous Pro version for the following reasons; - The previous Pro version has no adds - This version has no button to manually initiate a GPS lookup.

1. Fix My Anchor Watch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Anchor Watch: Restarting the app will resolve most errors.
2. Update the My Anchor Watch App. Here is how:
   1. On Android goto PlayStore » Search for "My Anchor Watch" » Open My Anchor Watch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Anchor Watch » click "UPDATE".
3. Clear My Anchor Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from My Anchor Watch servers.
   1. On Android, goto Settings » Apps » Select "My Anchor Watch" » click Storage » click "Clear Cache".
4. Check My Anchor Watch app permissions. If any of these permissions required to use your device's features are disenabled, My Anchor Watch might not work.
5. Uninstall and reinstall My Anchor Watch. If nothing else has worked, completely uninstall My Anchor Watch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Anchor Watch not working

2. Fix My Anchor Watch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Anchor Watch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Anchor Watch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Anchor Watch may not be able to connect to the Internet when running in the background.