Published by Tool Apps Dev

Report an issue with Private Browser.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Private Browser - watch and save private videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tool Apps Dev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Private Browser Customer Insights

Steps to Troubleshoot & Fix Private Browser Issues

1. Fix Private Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Private Browser: Restarting the app will resolve most errors.
  2. Update the Private Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Private Browser" » Open Private Browser - watch and save private videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Private Browser » click "UPDATE".
  3. Clear Private Browser - watch and save private videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Private Browser servers.
    1. On Android, goto Settings » Apps » Select "Private Browser - watch and save private videos" » click Storage » click "Clear Cache".
  4. Check Private Browser app permissions. If any of these permissions required to use your device's features are disenabled, Private Browser might not work.
  5. Uninstall and reinstall Private Browser. If nothing else has worked, completely uninstall Private Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Private Browser not working


2. Fix Private Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Private Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Private Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Private Browser may not be able to connect to the Internet when running in the background.

Reported Issues