Contact GlassesOn | Pupils & Lenses Customer Service

Why should I report an Issue with GlassesOn | Pupils & Lenses?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 6over6 Vision LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. GlassesOn uses cutting-edge computer vision to scan glasses for their optical parameters to provide you with the glasses parameters including sphere (power), cylinder (astigmatism), axis, and PD (Pupillary Distance). * Meets the industry guidelines for accuracy (ANSI Z80. 17) within 0. 25D, PD within 2mm.

2. Our privacy policy clearly states what information we collect when you visit our website and/or use our app. ** Note - GlassesOn is a Medical Device listed in the FDA Medical Device Listings, CE (EU) self-declared Class 1, Health Canada and a TGA Medical Device Listings.

3. The only medical grade app for PD (Pupillary Distance) and extracting your glasses parameters!

4. Anyone can use GlassesOn for PD information for FREE! * Use GlassesOn for Single Vision prescription glasses between -6. 00 and +3. * Use GlassesOn for glasses with cylinder measurement up to -2.

5. However, GlassesOn does not provide medical advice and does not replace a full eye health exam.

6. Get your PD (Pupillary Distance) in less than a minute and get your glasses parameters in less than 10 minutes!!!

7. The parameters extracted from the scanned glasses are not a prescription.

8. Getting your glasses parameters has never been easier!

9. To use GlassesOn to get your PD you will need any standard magnetic card (e. g. * Any standard magnetic card (e. g.

10. GlassesOn will do the rest, it’s that easy :) No ruler, no mirrors and no manual adjustments needed.

11. Get everything you need to buy new glasses or AR / VR headset from the comfort of your home.

1. App is really clean and easy to use.Useless. Scaling with the magnetic card doesn't work on my laptop !? I follow the steps, I put a card (8,5 cm) on the laptop screen (15") in the middle of the scan area, I scan with the phone's camera (the six points are all inside the scanning frame), but nothing happens.

2. I have tried numerous times to get the scanner to work but I always get a message "your phone is too close to the screen" or "your phone is to far from the screen" or "image blurry " I have yet to fully complete a scan without one of those messages not allowing me to move on.

3. I used this app and took that prescription to zenni optical and it's a match made in heaven.After installing & granting permissions, it gives error that my device is not supported even though it's a relatively recent, LG V60 flagship phone with a best-in-class camera.

4. All though "magnetic card" could be anything, the images strongly suggest using a credit card, since that's probably the closest thing to a magnetic card most people have.

5. Really seems like a scam to get your credit card info to me.This app is just as bad as the last one I tried, extremely frustrating and my anger issues just cant.

6. So this app pretty much just gave me confirmation that I was using the right setting.10/10 - I couldn't find a mm ruler on hand, and I was actually having a hard time measuring to begin with.

7. For those worried about using your credit card, I just used my license and it worked fine.

8. With this, the developer instead breaches security protocols and deceitfully grabs access to consumers' devices, making their app de facto clickbait crapware.I'm sorry, but this app just seems really suspicious.

9. I should not have to show my credit card to the camera just so you can measure my face.

10. You need a computer screen when scanning your glasses but it was quick and easy.

11. I mean if you're using it to get the IPD on your VR headset at the right setting this app will do the trick without needing a stupid ruler.

1. Fix GlassesOn | Pupils & Lenses Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GlassesOn | Pupils & Lenses: Restarting the app will resolve most errors.
2. Update the GlassesOn | Pupils & Lenses App. Here is how:
   1. On Android goto PlayStore » Search for "GlassesOn | Pupils & Lenses" » Open GlassesOn | Pupils & Lenses » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GlassesOn | Pupils & Lenses » click "UPDATE".
3. Clear GlassesOn | Pupils & Lenses app cache: Clearing cached data will force your app to retrieve the latest data directly from GlassesOn | Pupils & Lenses servers.
   1. On Android, goto Settings » Apps » Select "GlassesOn | Pupils & Lenses" » click Storage » click "Clear Cache".
4. Check GlassesOn | Pupils & Lenses app permissions. If any of these permissions required to use your device's features are disenabled, GlassesOn | Pupils & Lenses might not work.
5. Uninstall and reinstall GlassesOn | Pupils & Lenses. If nothing else has worked, completely uninstall GlassesOn | Pupils & Lenses then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GlassesOn | Pupils & Lenses not working

2. Fix GlassesOn | Pupils & Lenses Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GlassesOn | Pupils & Lenses be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GlassesOn | Pupils & Lenses not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GlassesOn | Pupils & Lenses may not be able to connect to the Internet when running in the background.