Contact Shopventory Customer Service

Why should I report an Issue with Shopventory - Barcode Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shopventory, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only issue is when you are typing down a name of an item only the first result appears all other are blank and have to click on each individually to see what item they are.Great app, works flawlessly with Shopventory.First of all, the app looks nice, and doesn't seem sluggish at all.

2. Using it on my Square POS iPads would cut a step in my process, but I feel like having the ability to use existing hardware would benefit a lot of users.

3. For an optical sensor barcode scanner, it works better than expected.

4. The list of reasons for receiving items also has reasons for losses, but there's no way to enter a negative value into the quantity box.

5. Works for me purposes.New update looking good.

6. I've honestly never had good luck with barcode scanner apps.

7. It's no laser, but it works.

8. It's also easy to update inventory on the floor.

9. This may be specific to my device, but I have trouble scanning barcodes.

10. Peripheral support would have been HUGE.

11. There are a few things that need attention.

1. Fix Shopventory Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shopventory: Restarting the app will resolve most errors.
2. Update the Shopventory App. Here is how:
   1. On Android goto PlayStore » Search for "Shopventory" » Open Shopventory - Barcode Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shopventory » click "UPDATE".
3. Clear Shopventory - Barcode Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Shopventory servers.
   1. On Android, goto Settings » Apps » Select "Shopventory - Barcode Scanner" » click Storage » click "Clear Cache".
4. Check Shopventory app permissions. If any of these permissions required to use your device's features are disenabled, Shopventory might not work.
5. Uninstall and reinstall Shopventory. If nothing else has worked, completely uninstall Shopventory then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shopventory not working

2. Fix Shopventory Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shopventory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shopventory not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shopventory may not be able to connect to the Internet when running in the background.