Contact ShiftMed Customer Service

Why should I report an Issue with ShiftMed - Nursing Jobs App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Caresave to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So, there’s no need to stack your schedule with overlapping shifts because you’re worried a facility might cancel—the only shift you need to claim is a guaranteed one. · ShiftMed Instant Pay™: Request up to 75% of your pre-taxes earnings immediately after clocking out of a shift.

2. Whether you’re looking for per diem, short-term, long-term, or permanent work in the medical field, ShiftMed puts incredible power at your fingertips, letting you choose the shifts that fit your style, all while earning those dollar bills with a smile.

3. We’ve got an entire lineup of perks that include competitive pay, holiday rates, bonus incentives, affordable healthcare plans, and exclusive in-app features. · Guaranteed Shifts®: Get paid for the entire shift if the facility cancels or sends you home early.

4. Our exclusive partnership with Uber Health allows you to request rides to and from your shifts directly in our app. · Hooray Health: Access quality, affordable health insurance benefits for you and your family after working just one shift.

5. Whether you’re a CNA, GNA, STNA, LVN, LPN, or RN, ShiftMed puts you in control, letting you work shifts at local healthcare facilities when, where, and how often you want.

6. Plan offerings include medical options, dental, vision, short-term disability, and life insurance. · Platinum Rewards Program: We reward you big time for showing up for shifts, from entry into monthly sweepstakes to first dibs on holiday pay rates.

7. And the higher your show rate, the better your shift-claiming experience gets. · W-2 Employment Status: When you work with ShiftMed, you’re a W-2 employee—not a 1099 independent contractor.

8. Submit the desired amount, and we’ll deposit the funds directly into your bank account with ZERO transaction fees. · Next Day Pay®: If your bank doesn’t support Instant Pay ACH transfers, you can still get paid before Friday using our free Next Day Pay service.

9. Through our app, you can easily access a variety of open shifts at various healthcare facilities in your community, from long-term care locations to nursing homes to hospitals.

10. You can filter your shift feed based on your preferred start time, driving distance, hourly rate, and favorite healthcare facility.

11. Request to receive up to 75% of your pre-tax earnings, and we’ll deposit your pay directly into your bank account the next business day. · Uber Health Rides: Never again will car problems slow you down.

1. Very limitedI love it! Clock in on the app and showed your pay at the end of the shift! Getting paid every other day is great!! But sometimes app won't let to clock in for hours and nobody call back fast enough to assist with the issue.

2. New personnel changed attendance criteria, proceeded to count dropped shifts that were in no violation of old attendance policy (shifts dropped well in advance) against people.

3. It's easy to book shifts and no problem getting in touch with them if you have a problem .. they will stay on the phone with you until your issue is resolved.

4. Mostly on the weekends.It's hard to get shifts when you just started, and every facility has a high show rate, and u can't claim no shifts in the DFW and their surrounding cities.

5. Can't work before you clock in...this is why one star down!Barely ever any shifts available.

6. After shifts were accepted proceeded to say there was no uber set up in area, resulting in no transportation to shifts .

7. Communication and processing makes the company seem untrustworthy.The app is amazing but the facilities is a different story.

8. Still trying to give them a chance but they aren't worth it.Wish I would have read the reviews before submitting my LIFE story to use their platform.

9. I am on my Second shift and it has been amazing I clam a shift clock in and clock out.

10. Terrible customer service!!! The bot tells me I have to call someone to finish onboarding... I have waited on hold for hours with no one answering.

11. When it did come back there were never any shifts with any decent driving distance.

1. Fix ShiftMed Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ShiftMed: Restarting the app will resolve most errors.
2. Update the ShiftMed App. Here is how:
   1. On Android goto PlayStore » Search for "ShiftMed" » Open ShiftMed - Nursing Jobs App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShiftMed » click "UPDATE".
3. Clear ShiftMed - Nursing Jobs App app cache: Clearing cached data will force your app to retrieve the latest data directly from ShiftMed servers.
   1. On Android, goto Settings » Apps » Select "ShiftMed - Nursing Jobs App" » click Storage » click "Clear Cache".
4. Check ShiftMed app permissions. If any of these permissions required to use your device's features are disenabled, ShiftMed might not work.
5. Uninstall and reinstall ShiftMed. If nothing else has worked, completely uninstall ShiftMed then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ShiftMed not working

2. Fix ShiftMed Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ShiftMed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ShiftMed not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ShiftMed may not be able to connect to the Internet when running in the background.