Contact Sharesight Reader Customer Service

Why should I report an Issue with Sharesight Reader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sharesight to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love sharesight for all its functionality, but the mobile app seems an afterthought.Contains all the functional readable details from a sharesight portfolio, but the UI/UX is an eyesore and drastically needs an overhaul and contains no writable functionality (like adding trades).

2. The beauty is in its simplicity.An extremely poor attempt at a mobile app; happy to have all the functionality(buy/sell/detailed reporting etc) through the browser, but this app adds little value for all the effort you need to expend to change date/portfolios etc.

3. Attempted to create my own solution, but API access has a financial barrier to entry contrary to blog posts on the sharesight website indicating it's free.

4. Overall leaves a sour taste in my mouth and goes to show how low on the priority list their mobile platforms and audience are.I really like the app and how you can input your stock purchases.

5. The app probably has some use cases, and there are some nice things about it, but compared to the website it's not much.this is the best stock tracker in my experience only because it also tracks currency gain and loss.

6. You're better off using the mobile version on your phone, which is actually quite responsive and gives you access to all the features.It is basic app and quite hard to use.

7. I've got multiple portfolios spread over three different brokers and you can set the website to be pretty much autonomously tracking everything with no manual input.

8. So just sit back and use this to keep an eye on things and if you want bells and whistles use the website or use a different platform, it explicitly says "reader".

9. You should try the website on a desktop browser if you want to understand the real value of this service.

10. It doesn't need the functionality of the website.

11. The mobile website feels more useful than the app to me.

1. Fix Sharesight Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sharesight Reader: Restarting the app will resolve most errors.
2. Update the Sharesight Reader App. Here is how:
   1. On Android goto PlayStore » Search for "Sharesight Reader" » Open Sharesight Reader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sharesight Reader » click "UPDATE".
3. Clear Sharesight Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Sharesight Reader servers.
   1. On Android, goto Settings » Apps » Select "Sharesight Reader" » click Storage » click "Clear Cache".
4. Check Sharesight Reader app permissions. If any of these permissions required to use your device's features are disenabled, Sharesight Reader might not work.
5. Uninstall and reinstall Sharesight Reader. If nothing else has worked, completely uninstall Sharesight Reader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sharesight Reader not working

2. Fix Sharesight Reader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sharesight Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sharesight Reader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sharesight Reader may not be able to connect to the Internet when running in the background.