Published by Secure App Box

Report an issue with PhotoArt.
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Why should I report an Issue with PhotoArt - Floral Photo Frames?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Secure App Box to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PhotoArt Customer Insights

Steps to Troubleshoot & Fix PhotoArt Issues

1. Fix PhotoArt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PhotoArt: Restarting the app will resolve most errors.
  2. Update the PhotoArt App. Here is how:
    1. On Android goto PlayStore » Search for "PhotoArt" » Open PhotoArt - Floral Photo Frames » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhotoArt » click "UPDATE".
  3. Clear PhotoArt - Floral Photo Frames app cache: Clearing cached data will force your app to retrieve the latest data directly from PhotoArt servers.
    1. On Android, goto Settings » Apps » Select "PhotoArt - Floral Photo Frames" » click Storage » click "Clear Cache".
  4. Check PhotoArt app permissions. If any of these permissions required to use your device's features are disenabled, PhotoArt might not work.
  5. Uninstall and reinstall PhotoArt. If nothing else has worked, completely uninstall PhotoArt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PhotoArt not working


2. Fix PhotoArt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PhotoArt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PhotoArt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PhotoArt may not be able to connect to the Internet when running in the background.

Reported Issues