Contact my amana Customer Service

Why should I report an Issue with my amana?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of amanacard to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Log in using your Amanacard and special passcode, and you will be able to track your account activity, communicate directly with those who support you, and store personal information you want to keep safe.

2. Our platform (SecureAid) tracks the sending and spending of donations for families, paid workers and businesses in crisis zones where formal financial services are unavailable.

3. If you do not have an account with us and wish to donate to an Amanacard member, please contact the charities we work with, or give directly through myamana. direct [coming soon! ].

4. The My Amana app is available to all Amanacard members registered on the platform.

5. We are a global team committed to keeping the lifeline open to unsung heroes on the frontline.

6. New to Amana?

1. Secondly, the option to input the code manually doesn't work.

2. You are redirected to a QR reader but the packages do not have QR codes.

3. App has only arabic and English.

4. There is no actual login.

5. The button on the app has no functionality.

6. They have barcodes.

7. That's 1 discrepancy.

1. Fix my amana Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart my amana: Restarting the app will resolve most errors.
2. Update the my amana App. Here is how:
   1. On Android goto PlayStore » Search for "my amana" » Open my amana » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for my amana » click "UPDATE".
3. Clear my amana app cache: Clearing cached data will force your app to retrieve the latest data directly from my amana servers.
   1. On Android, goto Settings » Apps » Select "my amana" » click Storage » click "Clear Cache".
4. Check my amana app permissions. If any of these permissions required to use your device's features are disenabled, my amana might not work.
5. Uninstall and reinstall my amana. If nothing else has worked, completely uninstall my amana then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing my amana not working

2. Fix my amana Server issues & Internet Connection

1. Check network connection: An unstable Internet will make my amana be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to my amana not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, my amana may not be able to connect to the Internet when running in the background.