Contact Times Record News Customer Service

Why should I report an Issue with Times Record News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If this app was like the apple version, I would give it 3 stars.Terrible. Stop the ads from playing that awful sound or give an option to turn the sound off.Not able to set up a payment to even try and pay to view.

2. This app tells me daily I have reached my limit in reading stories and tells me to sign into my account which I am ALREADY signed into.I wish it had the enewspaper version.

3. I tried updating so I could finish reading an article uninterrupted, but despite "bug fixes" made recently I'm still unable to finish reading the article.

4. The app frequently closes the article I'm reading and brings me back to the home page.

5. My degrees are in Nursing, Kinesiology,& Sociology with 144 hours from Texas Tech University Lubbock, Texas.

6. I purchased my subscription in order to read local news on my phone.

7. Highly recommended for just about any device for area news by great journalists.

8. Who buys a paper you can't even pay to view?When I try to view the Obits, it pulls up IDGO app.

9. If the app isn't straightened out before my renewal, I'm canceling my subscription.NOT user friendly.

10. His oldest daughter Sharon first encouraged me to become a writer.

11. My Uncle by marriage was Glenn SHELTON, the hired hand.

1. Fix Times Record News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Times Record News: Restarting the app will resolve most errors.
2. Update the Times Record News App. Here is how:
   1. On Android goto PlayStore » Search for "Times Record News" » Open Times Record News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Times Record News » click "UPDATE".
3. Clear Times Record News app cache: Clearing cached data will force your app to retrieve the latest data directly from Times Record News servers.
   1. On Android, goto Settings » Apps » Select "Times Record News" » click Storage » click "Clear Cache".
4. Check Times Record News app permissions. If any of these permissions required to use your device's features are disenabled, Times Record News might not work.
5. Uninstall and reinstall Times Record News. If nothing else has worked, completely uninstall Times Record News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Times Record News not working

2. Fix Times Record News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Times Record News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Times Record News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Times Record News may not be able to connect to the Internet when running in the background.