Contact Times Herald-Record Customer Service

Why should I report an Issue with Times Herald-Record?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It was a very informative newspaper years ago, but the new owners suck at running and publishing BS.Hardly any current or local news.

2. Almost a waste of money.can only read a few articles and then message cones up that says i have read all the free article.

3. Two, the text use to announce news articles appears exactly the same as advertisements in the listing.

4. I was born in the city where this paper is printed, it is smaller now.

5. It has a terrible format, and the price is outrageous.

6. Cuomo signed a bill about toilet flushing.

7. Constantly showing a headline and article states that gov.

8. Not a good app!This app should be free, with all the problems.

9. One, it does not remember my username and password.

10. I have to sign in everytime I access the app.

11. A complete opposite if the print version.

1. Fix Times Herald-Record Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Times Herald-Record: Restarting the app will resolve most errors.
2. Update the Times Herald-Record App. Here is how:
   1. On Android goto PlayStore » Search for "Times Herald-Record" » Open Times Herald-Record » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Times Herald-Record » click "UPDATE".
3. Clear Times Herald-Record app cache: Clearing cached data will force your app to retrieve the latest data directly from Times Herald-Record servers.
   1. On Android, goto Settings » Apps » Select "Times Herald-Record" » click Storage » click "Clear Cache".
4. Check Times Herald-Record app permissions. If any of these permissions required to use your device's features are disenabled, Times Herald-Record might not work.
5. Uninstall and reinstall Times Herald-Record. If nothing else has worked, completely uninstall Times Herald-Record then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Times Herald-Record not working

2. Fix Times Herald-Record Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Times Herald-Record be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Times Herald-Record not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Times Herald-Record may not be able to connect to the Internet when running in the background.