Contact Jornal Record Customer Service

Why should I report an Issue with Jornal Record?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cofina Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Crashes randomly some news cannot be open... Had a subscription recently expired that I have not been able to use for 10 days after upgrade since I couldn't log back.Paguei a subscrição premium para o Android e nao tenho acesso a conteudos .

2. All content I read is kept on phone's memory taking many GBs just after few months.It stinks all they want ismoney while it's spouse to be freeApp will not open, keeps closingKeeps on crashingAo tentar descarregar o jornal de domingo só faz o download do guia.

3. Podem sff ver o que se passa ou proceder ao refund? Obrigado ‐-------------------------- I paid for the Android premium like a week ago and still have no acess to contents.

4. Porque é que os vídeos na app não têm som?Paguei pela subscricao de android e nao tenho acesso.

5. Um player completamente desatualizado, mínimo, onde não dá para por em ecrã inteiro pois os botões são minúsculos.

6. Simplesmente inutil.Terrível quase nunca dá para ver vídeos como deve de ser.

7. Nem sequer consigo pedir o refund no Google Play.

8. I cannot even ask for refund on Google Play.

9. Can you please check what is happening or proceed with refund? ThanksThe app should have a better data management.

10. Já limpei cache desinstalei app e nada... Corrijam lá isso.Vídeos sem som.

11. App is awefull.

1. Fix Jornal Record Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jornal Record: Restarting the app will resolve most errors.
2. Update the Jornal Record App. Here is how:
   1. On Android goto PlayStore » Search for "Jornal Record" » Open Jornal Record » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jornal Record » click "UPDATE".
3. Clear Jornal Record app cache: Clearing cached data will force your app to retrieve the latest data directly from Jornal Record servers.
   1. On Android, goto Settings » Apps » Select "Jornal Record" » click Storage » click "Clear Cache".
4. Check Jornal Record app permissions. If any of these permissions required to use your device's features are disenabled, Jornal Record might not work.
5. Uninstall and reinstall Jornal Record. If nothing else has worked, completely uninstall Jornal Record then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jornal Record not working

2. Fix Jornal Record Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jornal Record be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jornal Record not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jornal Record may not be able to connect to the Internet when running in the background.