Published by Saba Software Inc. on Oct 10, 2024

Report an issue with Cornerstone Saba.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cornerstone Saba?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Saba Software Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cornerstone Saba image 1 contact Cornerstone Saba image 2

About Cornerstone Saba

1. Instant access to information, experts, and approvals is often the key to success. o Search and Register for Learning: Browse the learning catalog and register for self-paced, instructor-led, virtual, or blended learning. o Access Diverse Content: Access content in standard-compliant (SCORM, AICC, Tin Can) or non-standard-compliant (MS Word, PDF, video, etc. ) formats. o Online and Offline Learning: Launch content online or download it for offline consumption. o Evaluate and Assess: Complete evaluations, checklists, tests, and surveys. o Performance Management: Manage goals and complete performance reviews. o Schedule and Participate in Meetings: Organize and join meetings seamlessly. o Seamless Synchronization: Enjoy instant progress synchronization between the mobile app and the LMS, allowing you to switch back and forth between devices effortlessly.

2. Mobility provides flexibility so employees and managers can learn, collaborate, and coach at their convenience, elevating productivity and engagement.

3. With the Cornerstone Saba mobile app, Intelligent Talent Management is available anytime, anywhere.

4. Download Cornerstone Saba App now and transform the way you learn and collaborate!

Cornerstone Saba Customer Insights

1. needs workDear Sir or Madam, I can't use anyhow this app and can't follow any courses because none of the course is possible to make, the error message is the device is not compatible.

2. I can see the 6 courses that I enrolled in via the website, but it will not play the videos (either streaming from the site or from the copy saved locally).

3. I have already made the last possible system update at my phone , but it still doesnt work.

4. It keeps stopping for no reasong/bombing out, the learning experience is almost painful due to the app's lack of decent functionality, and it slow to react.

5. Curious how app shows a CEU complete in 36 seconds! One star bc I can't give 0.During a training activity, Saba is fine.

6. 🙁The application is excellent and is very easy to useTraining is not scaled to fit on screen, and the app doesn't let you scroll.

7. type in the password and it adds a string of stuff and denies the access.Work perfectly for me .

8. Does not rotate to landscape when you rotate the phone so you are always looking at a small version.

9. All it shows is Adobe Presenter and then a frame with a play button that ... won't ... play.

10. It also keeps a large banner to help push the training offscreen.

11. Not usable on mobile.It's necessary for CLE, and trainings, but half the time it doesn't function as it should.

Steps to Troubleshoot & Fix Cornerstone Saba Issues

1. Fix Cornerstone Saba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cornerstone Saba: Restarting the app will resolve most errors.
  2. Update the Cornerstone Saba App. Here is how:
    1. On Android goto PlayStore » Search for "Cornerstone Saba" » Open Cornerstone Saba » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cornerstone Saba » click "UPDATE".
  3. Clear Cornerstone Saba app cache: Clearing cached data will force your app to retrieve the latest data directly from Cornerstone Saba servers.
    1. On Android, goto Settings » Apps » Select "Cornerstone Saba" » click Storage » click "Clear Cache".
  4. Check Cornerstone Saba app permissions. If any of these permissions required to use your device's features are disenabled, Cornerstone Saba might not work.
  5. Uninstall and reinstall Cornerstone Saba. If nothing else has worked, completely uninstall Cornerstone Saba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cornerstone Saba not working


2. Fix Cornerstone Saba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cornerstone Saba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cornerstone Saba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cornerstone Saba may not be able to connect to the Internet when running in the background.

Reported Issues