Contact Market Street Rx Customer Service

Why should I report an Issue with Market Street Rx?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rx Touch to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It almost defeats the reason I got it.Couldn't set up the account for some reason, and I asked an assistant who had no information about the set up process.Unexpected error messages constantly.Great like any other good grocery store app!I don't know much about the app but the people at the pharmacy are the greatest 🙂this is an awesome app.

2. However, if a medication requires a doctor's authorization, such as, if there are no more refills then it NEVER gets sent to the doctor or Market Street Pharmacy.

3. It is easy to scan the barcode off of the prescription bottle to refill prescription IF the bottle has the barcode.

4. So I have to go online and I might as well have done that anyway.App is broken for our store, hasn't worked in a month.

5. Please fix the app.It takes too long to load.

6. easy to use!!its great and easy!The most unfriendly app I've ever used.

1. Fix Market Street Rx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Market Street Rx: Restarting the app will resolve most errors.
2. Update the Market Street Rx App. Here is how:
   1. On Android goto PlayStore » Search for "Market Street Rx" » Open Market Street Rx » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Market Street Rx » click "UPDATE".
3. Clear Market Street Rx app cache: Clearing cached data will force your app to retrieve the latest data directly from Market Street Rx servers.
   1. On Android, goto Settings » Apps » Select "Market Street Rx" » click Storage » click "Clear Cache".
4. Check Market Street Rx app permissions. If any of these permissions required to use your device's features are disenabled, Market Street Rx might not work.
5. Uninstall and reinstall Market Street Rx. If nothing else has worked, completely uninstall Market Street Rx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Market Street Rx not working

2. Fix Market Street Rx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Market Street Rx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Market Street Rx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Market Street Rx may not be able to connect to the Internet when running in the background.