Published by Rutter's on Dec 11, 2023

Report an issue with Rutter's Deals App.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Rutter's Deals App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rutter's to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Rutter's Deals App image 1 contact Rutter's Deals App image 2

Rutter's Deals App Customer Insights

1. Edit: Customer service called back soon and manually added my physical card to the app and deactivated the digital card.

2. There is no field to enter the name on my card (which the app requires) and the app would not scan my credit card using my camera, even when I lined up my card with the camera guide in the app.

3. I was told to listen for the beep after you scan your card on the phone at the pump, never got the beep, doesn't work for me! This app is junk, and it needs a lot of work!!!Please fix your pickup later feature.

4. The app also would not let me add my physical card and customer service didn't even answer the phone.

5. Finally ordered.I wanted to use this app to place a mobile food order, but I can't enter my credit card information.

6. I get gas at Rutters because I have to, not because I want to.The app did not let me link my physical card and instead gave me a new, digital card number.

7. Went to the website instead and was able to register the physical card without issues.

8. As mentioned in other reviews, couldn't register physical card via app.

9. I can guarantee the security isn't greatHave tried 5 times now to use the "My Card" in the app to get my initial 10 cents off a gallon of gas.

10. Nobody trusts putting their credit card info in the app.

11. I cannot sync my existing card.

Steps to Troubleshoot & Fix Rutter's Deals App Issues

1. Fix Rutter's Deals App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rutter's Deals App: Restarting the app will resolve most errors.
  2. Update the Rutter's Deals App App. Here is how:
    1. On Android goto PlayStore » Search for "Rutter's Deals App" » Open Rutter's Deals App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rutter's Deals App » click "UPDATE".
  3. Clear Rutter's Deals App app cache: Clearing cached data will force your app to retrieve the latest data directly from Rutter's Deals App servers.
    1. On Android, goto Settings » Apps » Select "Rutter's Deals App" » click Storage » click "Clear Cache".
  4. Check Rutter's Deals App app permissions. If any of these permissions required to use your device's features are disenabled, Rutter's Deals App might not work.
  5. Uninstall and reinstall Rutter's Deals App. If nothing else has worked, completely uninstall Rutter's Deals App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rutter's Deals App not working


2. Fix Rutter's Deals App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rutter's Deals App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rutter's Deals App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rutter's Deals App may not be able to connect to the Internet when running in the background.

Reported Issues