Contact LG Telepresence Customer Service

Why should I report an Issue with LG Telepresence?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RSUPPORT Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "LG Telepresence" smartphone customers to use or contact with the camera after taking the product in question in real time, is sent to the agent should be able to get assistance immediately.

2. Aid provided by LG Electronics application helps customers.

3. AS center without having to visit the simple use and easy to fix the problem, and when visiting AS product expertise to advance the status of land can be identified that will enable faster processing.

1. Decent app but why does it require permissions to access my contacts and manage phone calls? This is a an unnecessary access to private information.This app is not compatible with Samsung tablet.

2. It would be nice if they can make this app compatible with Samsung tablets 😏🥴👎Once the app started, LG Rep "Julie " immediately saw video of the refrigerator water leak problem.

3. Very easy to operate and explaining what you are seeing is made obsolete now that they can too.This app wants access and permissions to EVERYTHING on your phone, without a good reason.

4. It's invasive and a privacy concern.Won't open in Samsung tablet.

5. Julie was able to accurately advise us and provide a solution.

6. Every time you open the app it always shutdown.Super convenient.

7. Nice app and excellent service from Julie LG Rep.used the app twice with 0 issues connecting to a representative.

1. Fix LG Telepresence Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LG Telepresence: Restarting the app will resolve most errors.
2. Update the LG Telepresence App. Here is how:
   1. On Android goto PlayStore » Search for "LG Telepresence" » Open LG Telepresence » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LG Telepresence » click "UPDATE".
3. Clear LG Telepresence app cache: Clearing cached data will force your app to retrieve the latest data directly from LG Telepresence servers.
   1. On Android, goto Settings » Apps » Select "LG Telepresence" » click Storage » click "Clear Cache".
4. Check LG Telepresence app permissions. If any of these permissions required to use your device's features are disenabled, LG Telepresence might not work.
5. Uninstall and reinstall LG Telepresence. If nothing else has worked, completely uninstall LG Telepresence then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LG Telepresence not working

2. Fix LG Telepresence Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LG Telepresence be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LG Telepresence not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LG Telepresence may not be able to connect to the Internet when running in the background.