Published by Shenzhen Leyuan Shentu Technology Co., Ltd on Aug 12, 2024

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Why should I report an Issue with Photo Retouch- Object Removal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen Leyuan Shentu Technology Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Retouch- Object Removal image 1 contact Photo Retouch- Object Removal image 2

Photo Retouch- Object Removal Customer Insights

1. i then use it for altering certin important documents, its the only one i will ever use! just wish i could add things to photo ,like text or even if we could copy the the style of writing on the page,&continue writing in that handwriting.that would be the most perfectest thing in the entire universe! (only giving four stars because im having issues transfering 4rm app thru the program top my computer.)Great I can make flying photos great but i hope there is no ads.. THERE IS TO MANY ADS PLS FIX THIS ONLYI'm not paying for, or giving my credit card to, any app I've not tried.

2. But the AI replecament is a little weird, often replacing the image with the wrong colour or contrast, but that can easily be avoided, other than that no complainPlease make feature to remove automatically the Watermarks, sorry for English grammar.This is good but there will be viller in image and filter is ok okI don't like this app because the object removal is very bad .

3. At worst it does that, plus takes the colors from the items you're trying to remove and randomly splotches them all over everywhere that you are removing from.love this app so much that i download a program2download android apps on my computer.

4. And what happened to .99 to $5 apps? I'm not a Professional! I'm not spending $3.99 a week 😬 on my family pictures.Wow I like this app so many things to do! One thing is bad 1min after adds and adds and adds so pls fix thisPretty good remover.

5. I hope this gets fixed before that time.I had to watch five I ads before I could edit one picture then watch another ad to finish it.

6. It's sort of ..removes them, but at best it simply smears all the colors from the edges towards the middle, like if you stuck your fingers in a wet painting and pinched em to together.

7. I deleted it less than 10 minutes after I got it then went to cancel my subscription in my settings and it will not allow me to.

8. I hope someone reads these because I will dispute the transaction if they try and charge me when the trial is up.

9. I tried to use the app and every time I would try to erase something the entire app would close.

10. Plus it does a horrible job at "removing images".

11. I can not get it to cancel my subscription.

Steps to Troubleshoot & Fix Photo Retouch- Object Removal Issues

1. Fix Photo Retouch- Object Removal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Retouch- Object Removal: Restarting the app will resolve most errors.
  2. Update the Photo Retouch- Object Removal App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Retouch- Object Removal" » Open Photo Retouch- Object Removal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Retouch- Object Removal » click "UPDATE".
  3. Clear Photo Retouch- Object Removal app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Retouch- Object Removal servers.
    1. On Android, goto Settings » Apps » Select "Photo Retouch- Object Removal" » click Storage » click "Clear Cache".
  4. Check Photo Retouch- Object Removal app permissions. If any of these permissions required to use your device's features are disenabled, Photo Retouch- Object Removal might not work.
  5. Uninstall and reinstall Photo Retouch- Object Removal. If nothing else has worked, completely uninstall Photo Retouch- Object Removal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Retouch- Object Removal not working


2. Fix Photo Retouch- Object Removal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Retouch- Object Removal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Retouch- Object Removal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Retouch- Object Removal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, This is Soheila Raeisi , I have subscribed "Video Eraser-Retouch Removal" on Dec 19, 2023 and the same day or maybe the day after I cancel 3 days free trial subscription . I saw today that you are still charged me.I am very disappointed and would like to refund money asap.
    Thank you
    5146921983
    sr.raeisi@redacted

    — by Soheila Raeisi 11 months ago

  • Hello.

    I’m Patrícia BOAVIDA and I discovered on my iPhone that I have a subscription on your app (I really don’t know how) that expires 8th march. I tried to sing in with all of my e-mails and none of them is registed on your app (my iCloud is not either). can you please solve this problem. If I go to settings on my photo there is no button to cancel the subscription. Could you please help me cancel?

    My iCloud is patricoaboavida@redacted

    Best regards

    — by Patricia Boavida 1 year ago

  • Good morning, can you please cancel my subscription on retouch? because i didn't mean to subscribe it, and i don't have money to pay this. thank you for your consideration!

    — by Stefanie Santos 2 years ago

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