Contact TouchRetouch Customer Service

Why should I report an Issue with TouchRetouch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ADVA Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why I have to choose where to hunt for photos every time I am opening an image to edit is a poor choice.It doesn't take marks off a fence in a picture, it takes items out of another photo but leaves the area distorted in a weird way and the cloning feature doesn't work right.

2. The third thing that does not work well is not being able to just use the current default location where photos are stored as the default folder, if this was a setting you could change the behavior.

3. When you open a file for editing, the default sort order is by filename ascending which on a smart phone with a lot of pictures you could be scrolling for days to get to the bottom of the list.

4. KUDOS developers!Photo editing app with one purpose: eliminating unwanted objects from a photo with no complications and great effectiveness.

5. Playing with it for a few minutes it was easy to understand and required no experience with complex photo editing software like Photoshop or Lightroom.

6. Just cover an unwanted element with your finger, or draw a line or circle around it, and it's gone.I bought this primarily for on the go removing the tripod from 360 photos which this does well.

7. There is a choice to change the sort order but it is not persistent so if you use frequently like I do, the work flow is "1 OPEN ALBUM", "2 CHANGE SORT ORDER" to "MOST RECENT FIRST".

8. in a photo can be removed given that it is not in front of a complex background, as simpler ones such as a solid color sky are easier for the algorithm to guess what would be behind the object you want to remove.

9. If you end up with a blurry mess, then just try again! This app is spectacular and I look forward to finding new and creative ways to use it.As a long time photographer and graphic designer, for a mobile app that only costs a few dollars, this is really amazing for editing on the go.

10. Between this app and Google photos, I've been able to remove almost any object from my photos.

11. As of May 2023, it's been about 8 months since the last update.With enough trial and error, objects in most photos can be edited out as you please.

1. Fix TouchRetouch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TouchRetouch: Restarting the app will resolve most errors.
2. Update the TouchRetouch App. Here is how:
   1. On Android goto PlayStore » Search for "TouchRetouch" » Open TouchRetouch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TouchRetouch » click "UPDATE".
3. Clear TouchRetouch app cache: Clearing cached data will force your app to retrieve the latest data directly from TouchRetouch servers.
   1. On Android, goto Settings » Apps » Select "TouchRetouch" » click Storage » click "Clear Cache".
4. Check TouchRetouch app permissions. If any of these permissions required to use your device's features are disenabled, TouchRetouch might not work.
5. Uninstall and reinstall TouchRetouch. If nothing else has worked, completely uninstall TouchRetouch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TouchRetouch not working

2. Fix TouchRetouch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TouchRetouch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TouchRetouch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TouchRetouch may not be able to connect to the Internet when running in the background.