Contact GIF player/editor Customer Service

Why should I report an Issue with GIF player/editor - OmniGIF?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CucumberSW to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I will play slideshows of static images (jpg, png), animated (gif), and video (MP4), which is awesome! However, getting to the slideshow is somewhat cumbersome, as is choosing the folders you want.

2. Also, after selecting the folders, and hitting the play button, the slideshow doesn't actually start, it simply displays the first image in the first folder.

3. I wouldn't recommend this app I've paid for the 5th & final time.Some MP4 videos have stopped working intermittently in the paid version of the GUI: it immediately displays a broken page icon and stops.

4. Seems to be questionable with no internet as a gif viewer.Everything is fine, but only issues is after the latest update everytime I switching the apps while playing the video it will start all over again.

5. It was working for several months then suddenly started showing this problem, so maybe due to OS update? (Android 11).Used the free version of the app for 3 years now(IIRC)and finally decided to get the paid version.

6. Problem is, videos tend to be much longer than gifs, need separate option for gifs and video.

7. BAD.Best application for Gifs, pics, and even videos if you're looking for a fast, small, (and I may say "robust" ), user friendly interface, simple and yet complete rendering application.

8. The only issue is the pro version (which costs AUD$20) is linked to your Google account & locked to the handset it was first downloaded to.

9. That option also multiplies the static image duration.This is a good multipurpose gallery & gif viewer.

10. You can NOT edit your gifs beyond deleting, changing speed, or adding watermarks which is available on 30 other apps for 2 bucks.

11. Instead I have to name my folders in such a way that they stay at the top of the gallery list so I can select them each time to run the slideshow.

1. Fix GIF player/editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GIF player/editor: Restarting the app will resolve most errors.
2. Update the GIF player/editor App. Here is how:
   1. On Android goto PlayStore » Search for "GIF player/editor" » Open GIF player/editor - OmniGIF » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GIF player/editor » click "UPDATE".
3. Clear GIF player/editor - OmniGIF app cache: Clearing cached data will force your app to retrieve the latest data directly from GIF player/editor servers.
   1. On Android, goto Settings » Apps » Select "GIF player/editor - OmniGIF" » click Storage » click "Clear Cache".
4. Check GIF player/editor app permissions. If any of these permissions required to use your device's features are disenabled, GIF player/editor might not work.
5. Uninstall and reinstall GIF player/editor. If nothing else has worked, completely uninstall GIF player/editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GIF player/editor not working

2. Fix GIF player/editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GIF player/editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GIF player/editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GIF player/editor may not be able to connect to the Internet when running in the background.