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Why should I report an Issue with Remine?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Remine to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Remine
1. Apply filters such as MLS Status, Sell Score, Ownership Time, Mortgage Rate, Property Value, Home Equity and more.
2. Apply filters such as Sell Score, Ownership Time and Mortgage Rate from the Track page to focus on the most qualified leads.
3. See when a potential seller is likely to sell their home with Sell Score, a predictive analytics model indicating when someone is likely to sell.
4. Remine Mobile is an extension of the core application, providing many of the same functionalities as the core application, and will serve the busy on-the-go Agent.
5. Map-based search allows agents to visualize opportunities within their neighborhood.
6. Add important notes from a conversation or a walk-through to a property or person.
7. Chat with other Agents about a property or contact.
8. Know when to connect with potential buyers and sellers, and what the right message is to move the needle.
9. Categorize prospects with an unlimited number of labels.
10. Learn about market changes through real-time notifications.
11. Access resources and tools on how to use Remine Mobile.
Remine Customer Insights
1. Incredibly frustrating.There's no ZERO stars option??? The "support" remine offers would be perfect for North Korea or Cuba.. There's no customer support phone number, no live chat, just a stupid "open a ticket" option.
2. No direct login either, a link has to be sent via email to use.Constantly polling my location in the background even when I have permission set for "only while using the app." I realized it also has access to my "activity information." Why would it need that at all? When I deactivated that permission I got a warning, "This app was designed for an older version of Android.
3. It takes too long to search for a property, when you finally find the property it provides no information about it, it freezes once you pull up your property, the updated email address isn't recognized when down loading app to new phone so I can't login.
4. I've not been able to log into the remine app in over a week, and remine doesn't care.. This is the worst app, worst support, worst experience I've had with any app..Worthless worthless worthless app.
5. Type in an address and it automatically loads a ton of other addresses, cities, schools etc and have to scroll to the address section to find the house I ALREADY TYPED IN.
6. This product is incredibly user UNfriendly and I really really hate having to use it due to its slow clunkiness and inability to work on mobile.
7. Did I mention WORTHLESS!!!!!!!! Infuriating we are tied to using this.Not the Worst App- Could use some Improvements for when I'm in the go.
8. My MLS switched to this product last year at it's still does not work for mobile at all.
9. The app is basically useless.This app was great when it first came out, but now after recent updates it does nothing but waste a lot of valuable time.
10. The draw option will eliminate all homes eventhough it shows hundreds in the area.
11. And when you go to list to actually get details on the homes it also removes all homes and says nothing is available but shows 350+ homes available.
Steps to Troubleshoot & Fix Remine Issues
1. Fix Remine Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Remine: Restarting the app will resolve most errors.
- Update the Remine App. Here is how:
- On Android goto PlayStore » Search for "Remine" » Open Remine » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Remine » click "UPDATE".
- Clear Remine app cache: Clearing cached data will force your app to retrieve the latest data directly from Remine servers.
- On Android, goto Settings » Apps » Select "Remine" » click Storage » click "Clear Cache".
- Check Remine app permissions. If any of these permissions required to use your device's features are disenabled, Remine might not work.
- Uninstall and reinstall Remine. If nothing else has worked, completely uninstall Remine then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Remine not working
2. Fix Remine Server issues & Internet Connection
- Check network connection: An unstable Internet will make Remine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Remine not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Remine may not be able to connect to the Internet when running in the background.
Reported Issues
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Sending this to every review page, FB page, Twitter page that deals with Remine. All because Remine won't do the right thing... "Simply put, I purchased 400 postcard mailers for my business through Remine for just under $400. These were for our property management business. Remine uses the USPS to ship them. Anyone in Real Estate knows that you always receive some mailers back as non deliverable. We usually avg about 5% return, sometimes more. We should have received at least 20 of these back as non deliverable, or return to sender.
Not one postcard was mailed. Folks that work for us that were supposed to receive one did not get one. The Managing Broker did not get hers. We have clients that did not receive one. Most importantly, not one was returned as Non Deliverable. That's just not possible when mailing to non occupied home owners.
The USPS simply says they were delivered, so Remine just says not our problem. Well, I did not do my business with the USPS for these postcards. I did my business with Remine. They should own up to the fact that the USPS blew it.
We don't want a refund. We want the mailers shipped! I will never do business with Remine again and make sure those that I know in Real Estate don't either. They should do the right thing and mail them!"— by bob goosmann 3 years ago
