Contact myReiki Customer Service

Why should I report an Issue with myReiki: Reiki Timer & Music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JMH Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think more options for music and perhaps a better explanation if the app and what you can do on itIt's a very good app for reiki practise person the timer bell as well as the sound is very nice.Love this app for Reiki treatments and general relaxing and meditation I just wish there were other music options other than 7 moons.This was my first trying the app.

2. I bought it thinking that I would be able to use my own music like the description says, but anytime I push the "select" button to choose music from my phone, it doesn't do anything 😔This is a lovely set of three tracks with 2min reminder chimes.

3. Also a useful feature is that you can select the duration of the track which is great when doing a treatment that lasts longer than 30mins.Perfect! And I appreciate that I can change the time between bell rings.I like the concept of this app.

4. I put the meditation music on to fall asleep and was surprised to find that my phone was still lit up well after the meditation was over.

5. Great for Reiki and I love two of the three tracks.

6. I enjoyed the deep relaxation meditation and will try some othersI am a master reiki practitioner.

7. It works great.

8. Everything should power down when it's done.This app is okay.

1. Fix myReiki Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myReiki: Restarting the app will resolve most errors.
2. Update the myReiki App. Here is how:
   1. On Android goto PlayStore » Search for "myReiki" » Open myReiki: Reiki Timer & Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myReiki » click "UPDATE".
3. Clear myReiki: Reiki Timer & Music app cache: Clearing cached data will force your app to retrieve the latest data directly from myReiki servers.
   1. On Android, goto Settings » Apps » Select "myReiki: Reiki Timer & Music" » click Storage » click "Clear Cache".
4. Check myReiki app permissions. If any of these permissions required to use your device's features are disenabled, myReiki might not work.
5. Uninstall and reinstall myReiki. If nothing else has worked, completely uninstall myReiki then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myReiki not working

2. Fix myReiki Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myReiki be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myReiki not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myReiki may not be able to connect to the Internet when running in the background.