Contact Motor Toolkit Customer Service

Why should I report an Issue with Motor Toolkit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Siemens AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use common industry formulas to get quick results. • Plan your project with the Lead Time Calculator. • E-mail motor resources and training material straight from the app. • Learn more about motor basics and where motors are used along with trouble shooting advice from Siemens motor experts through our White Papers. • Find the right motor for your project by accessing motor features and viewing dimension prints to see how the equipment fits into your application. • Find contact information to support your quotation and technical needs, connect to the right web site, look for solutions in other Siemens apps and understand more about what Siemens offers. • Stay current with the latest trends in industry and how Siemens solutions are making companies more competitive.

2. In a world where a failed motor can shut down processes and cost hundreds of thousands of dollars in lost product time, the Motor Toolkit contains critical information and direct communication channels with Siemens to respond preventatively and immediately to a motor problem. • Take a picture of any Siemens motor nameplate and get fast motor support. • Forget a basic motor formula? No problem.

3. Whether you’re looking to upgrade your equipment with a new motor, order spare parts or troubleshoot your application in the field, the Motor Toolkit Camera feature connects you to our Siemens product or service teams.

4. Available for use with your phone or tablet, Motor Toolkit provides a wealth of information to help you broaden your knowledge of induction motors and find solutions that meet your motor challenges.

5. Motor Toolkit delivers comprehensive industry resources and connects industry professionals to motor support anywhere, anytime.

6. The Siemens Motor Toolkit (patent pending) is the most powerful motor app ever designed for a mobile device.

7. Siemens is a global powerhouse in electronics and electrical engineering, operating in the fields of industry, energy and healthcare as well as providing infrastructure solutions, primarily for cities and metropolitan areas.

8. For over 165 years, Siemens has stood for technological excellence, innovation, quality, reliability and internationality.

9. Our almost 370,000 professionals based in 190 countries deliver sustainability and profitability to customers worldwide.

1. Low Voltage motor part will not work and the app shuts down.F l or i n d aNice app this but file size is very largeDownloading cannot even start.from Siemens with the required basics and details.We need Siemens app for electric circuit components like breakers etcMerciBitte stellen Sie diese App in die AppGallery von Huawei.

1. Fix Motor Toolkit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Motor Toolkit: Restarting the app will resolve most errors.
2. Update the Motor Toolkit App. Here is how:
   1. On Android goto PlayStore » Search for "Motor Toolkit" » Open Motor Toolkit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motor Toolkit » click "UPDATE".
3. Clear Motor Toolkit app cache: Clearing cached data will force your app to retrieve the latest data directly from Motor Toolkit servers.
   1. On Android, goto Settings » Apps » Select "Motor Toolkit" » click Storage » click "Clear Cache".
4. Check Motor Toolkit app permissions. If any of these permissions required to use your device's features are disenabled, Motor Toolkit might not work.
5. Uninstall and reinstall Motor Toolkit. If nothing else has worked, completely uninstall Motor Toolkit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Motor Toolkit not working

2. Fix Motor Toolkit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Motor Toolkit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Motor Toolkit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Motor Toolkit may not be able to connect to the Internet when running in the background.