Contact Subtitle Editor Customer Service

Why should I report an Issue with Subtitle Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RecepAyan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Any help available?Helped me to change start time of the subs to adjust it to the video.

2. free too.It didn't work after installing.Its not saving it.🙄Another stupid app too.Used to be great.

3. I cannot load English to unicode sub srt files.

4. But after last update it keeps forced close.

5. It crashes every time.

6. Thank you.light but very powerful.

1. Fix Subtitle Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Subtitle Editor: Restarting the app will resolve most errors.
2. Update the Subtitle Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Subtitle Editor" » Open Subtitle Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Subtitle Editor » click "UPDATE".
3. Clear Subtitle Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Subtitle Editor servers.
   1. On Android, goto Settings » Apps » Select "Subtitle Editor" » click Storage » click "Clear Cache".
4. Check Subtitle Editor app permissions. If any of these permissions required to use your device's features are disenabled, Subtitle Editor might not work.
5. Uninstall and reinstall Subtitle Editor. If nothing else has worked, completely uninstall Subtitle Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Subtitle Editor not working

2. Fix Subtitle Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Subtitle Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Subtitle Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Subtitle Editor may not be able to connect to the Internet when running in the background.