Published by MB Judri lenta

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Why should I report an Issue with Sub Loader - download subtitles for movies and TV?

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Sub Loader Customer Insights

1. As for people having trouble not showing subtitles just download a video player that supports subtitles/srt files like MX playerThe UI seems geared to only let you find subtitles for movies you already have on your device.

2. How am I to check the functionality If I cannot search using the two previous mentioned options? Add a limit on searches rather than limiting the way we can search.👎🏼👎🏼👎🏼👎🏼👎🏼 Lousy don't waste your time!! Wants $$ for upgrade before it can be tested for a single file...which btw you get an error message once you go through the hassle of getting to a file to test.

3. Hope it stays this way and doesn't ruin it with some crappy update.Awesome app because it helps us to download subtitle with no effort and helps us to watch the movies and episodes without any trouble.Now I could watch every movies in the world because language is not a barrier.Nice app, very cool.

4. Very recommended apps for those who love foreign movies with no English subtitles.This app downloads srt subtitle file directly to the movie/video folder.

5. I wish this was mentioned in the description.I have been unable to download any subtitles from this app for weeks now.

6. It let me download subtitles easily.

7. Gets u the subtitles for the latest episodes of shows immediately.

8. it does not let you search manually or adding a NAS drive.

9. IMO would rather search a browser!!!!👎🏼👎🏼👎🏼👎🏼👎🏼The app is very useful.

10. It keeps showing "error occured.

11. This app doesn't work for other purposes.

Steps to Troubleshoot & Fix Sub Loader Issues

1. Fix Sub Loader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sub Loader: Restarting the app will resolve most errors.
  2. Update the Sub Loader App. Here is how:
    1. On Android goto PlayStore » Search for "Sub Loader" » Open Sub Loader - download subtitles for movies and TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sub Loader » click "UPDATE".
  3. Clear Sub Loader - download subtitles for movies and TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Sub Loader servers.
    1. On Android, goto Settings » Apps » Select "Sub Loader - download subtitles for movies and TV" » click Storage » click "Clear Cache".
  4. Check Sub Loader app permissions. If any of these permissions required to use your device's features are disenabled, Sub Loader might not work.
  5. Uninstall and reinstall Sub Loader. If nothing else has worked, completely uninstall Sub Loader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sub Loader not working


2. Fix Sub Loader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sub Loader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sub Loader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sub Loader may not be able to connect to the Internet when running in the background.

Reported Issues

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