Contact iSMS2droid Customer Service

Why should I report an Issue with iSMS2droid - iPhone SMS Import?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jan Grewe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. IT WORKS EXACTLY AS INTENDED.This worked and that is bottom line, so for that thank you! I did run into an error on my end, when I tried to copy the file in the 3d folder it said "cannot copy item- the device has either stopped responding or has been disconnected." I backed my phone up 3 times, took USB out/in, rebooted phone but still got this error.

2. There is also a privacy concern since it can see all the text messages in the file but it's better than nothing! Thanks for your hard work on this app developer! I would recommend!Your one stop shop for transferring iPhone messages to your Android phone.

3. The app works! I was able to transfer all my iOS messages, although I wasn't able to find the file for the call logs, apple could've just changed it but I'm not worried about call logs too much.

4. Their damn messages!! You need iTunes to have this process work, but once you backup your iPhone (unencrypted) and get the appropriate files to whatever storage you use (Google Drive, Dropbox, or even directly on your new phone) it's impressively pain-free.

5. I use a Galaxy s10e now and a MacBook Pro and tried emailing then opening up on my phone and didn't work so I just dropped the file to a flashdrive then used a multiconnector device and plugged into my phone directly which worked just fine.

6. For me I had to delete half the contents of my iPhone first because I didn't have loads of space on my c drive and iTunes does not allow user selection of the backup folder.

7. Other then that it did exactly as described and helped me a ton xD Thank you very very much for creating such a useful app!Kept getting an error message that my backup was encrypted or incorrect file but it wasn't.

8. There one small issue that happened: when I was transferring my messages, the app suddenly stopped transfer at around 80% and it showed '0 messages per second' and just stopped.

9. Finding the folder I dropped it in from within the phones file structure was challenging, but I did eventually find it.Fantastic App.

10. ;)Does exactly what it says! I had an ancient iPhone 4g that has a shattered screen (though still functions) that has lots of texts from 2013 and up till early 2017 that are of great importance to me.

11. It took a while for the actual transfer (47k+ messages will do that) but that was my choice, not the app.

1. Fix iSMS2droid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iSMS2droid: Restarting the app will resolve most errors.
2. Update the iSMS2droid App. Here is how:
   1. On Android goto PlayStore » Search for "iSMS2droid" » Open iSMS2droid - iPhone SMS Import » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iSMS2droid » click "UPDATE".
3. Clear iSMS2droid - iPhone SMS Import app cache: Clearing cached data will force your app to retrieve the latest data directly from iSMS2droid servers.
   1. On Android, goto Settings » Apps » Select "iSMS2droid - iPhone SMS Import" » click Storage » click "Clear Cache".
4. Check iSMS2droid app permissions. If any of these permissions required to use your device's features are disenabled, iSMS2droid might not work.
5. Uninstall and reinstall iSMS2droid. If nothing else has worked, completely uninstall iSMS2droid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iSMS2droid not working

2. Fix iSMS2droid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iSMS2droid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iSMS2droid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iSMS2droid may not be able to connect to the Internet when running in the background.