Published by Aomata LLC.

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SMS Messages Backup & Restore App Customer Insights

1. Will have to delete all of my conversations and find another app to do this with.This app seems legit, but Google Messages on my receiving phone (Nexus 5X) interrupts the MMS transfer midway with a message asking "Do you want to make Google Messages your default messaging app?" This disconnects the transfer session, after which I must restart the entire connection/transfer process.

2. This is an unbiased review post useSamsung Smart Switch would not transfer all 23k SMS/MMS messages from one Galaxy Note 9 to another.. just locked up in the middle... so tried this app and it worked perfectly (was holding my breath in spots)... a few ads jumped out during the process but a small price to pay for an excellent app.

3. I just switched from a Samsung to a Pixel and for some reason text messages failed to transfer over.

4. It worked great! Took less than 5 minutes to transfer all MMS and SMS messages.

5. Some tips for a successful sms/mms transfer.. After downloading app on both phones, go to your settings and under app permissions, grant this program access.

6. After being unable to find a simple transfer method to transfer the files by plugging in the phones via USB I found this app.

7. For some reason the automatic data transfer didn't work when I initially got the new phone and did the initial set up.

8. Rather than go through literally thousands of messages and delete duplicates, I simply deleted all messages on the receiving phone, ran the app again and solved that issue.Works wonderfully.

9. Thanks developers!!For several days I have tried many apps to move my messages from my old phone to the new one to no avail.

10. Even though some conversations turned out okay, others ended up seeing double the messages and none of my responses so it's absolutely impossible to read the conversation.

11. It is an excellent application for SMS transfer but have no clue on security aspect unlike all other applications.

Steps to Troubleshoot & Fix SMS Messages Backup & Restore App Issues

1. Fix SMS Messages Backup & Restore App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMS Messages Backup & Restore App: Restarting the app will resolve most errors.
  2. Update the SMS Messages Backup & Restore App App. Here is how:
    1. On Android goto PlayStore » Search for "SMS Messages Backup & Restore App" » Open SMS Messages Backup & Restore App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMS Messages Backup & Restore App » click "UPDATE".
  3. Clear SMS Messages Backup & Restore App app cache: Clearing cached data will force your app to retrieve the latest data directly from SMS Messages Backup & Restore App servers.
    1. On Android, goto Settings » Apps » Select "SMS Messages Backup & Restore App" » click Storage » click "Clear Cache".
  4. Check SMS Messages Backup & Restore App app permissions. If any of these permissions required to use your device's features are disenabled, SMS Messages Backup & Restore App might not work.
  5. Uninstall and reinstall SMS Messages Backup & Restore App. If nothing else has worked, completely uninstall SMS Messages Backup & Restore App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMS Messages Backup & Restore App not working


2. Fix SMS Messages Backup & Restore App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMS Messages Backup & Restore App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMS Messages Backup & Restore App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMS Messages Backup & Restore App may not be able to connect to the Internet when running in the background.

Reported Issues