Published by StarGW

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Why should I report an Issue with Contacts Import?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StarGW to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Contacts Import Customer Insights

1. Also, kindly allow the app to redirect the import into an email account, because I have to import the conga ts to my phone, then move them to my email, then again, delete the initial batch of contacts I had imported to my phone, so that I can finnaly have another copy of contacts imported.

2. Could also support excel formatAll the contacts goes in my contacts lable created with this app.. Doesnt go under phone contact or gmail account.. So if you delete the app.. All your contacts alao gone..It helps me for importing data.

3. Kindly allow rhw app to import contacts directly to the email account.I was able to transfer my contacts made in MS Office Outlook to my Android contacts.

4. This was the fourth or so app that I tried to import a CSV contact file, and it was the only one that worked.Could you allow the app to import more than 5000 contacts per import session.

5. Very much upset.Worked first time on empty phone contacts list.

6. Doesn't ask for any network permissions, just to read and write contacts and device storage.

7. Overall, happy with the experience 👍Elegant and exceedingly effective app, with a neat logical user interface that guides the user through the steps and keeps them fully updated as to process status.

8. Would be better if it would update contacts instead of deleting.

9. Does what says on the tin, but a few fields are missing for me, such as name suffix (which I use to tag contacts), but YMMV.

10. Need to untick the box 'ignore first row' otherwise each contact was duplicated.Works well.

11. THE way to import CSV data.

Steps to Troubleshoot & Fix Contacts Import Issues

1. Fix Contacts Import Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Contacts Import: Restarting the app will resolve most errors.
  2. Update the Contacts Import App. Here is how:
    1. On Android goto PlayStore » Search for "Contacts Import" » Open Contacts Import » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Contacts Import » click "UPDATE".
  3. Clear Contacts Import app cache: Clearing cached data will force your app to retrieve the latest data directly from Contacts Import servers.
    1. On Android, goto Settings » Apps » Select "Contacts Import" » click Storage » click "Clear Cache".
  4. Check Contacts Import app permissions. If any of these permissions required to use your device's features are disenabled, Contacts Import might not work.
  5. Uninstall and reinstall Contacts Import. If nothing else has worked, completely uninstall Contacts Import then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Contacts Import not working


2. Fix Contacts Import Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Contacts Import be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Contacts Import not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Contacts Import may not be able to connect to the Internet when running in the background.

Reported Issues