Published by Razer Inc.

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Why should I report an Issue with Razer Game Deals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Razer Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Razer Game Deals Customer Insights

1. Be nice if someone at Razer actually looked at feedback.Great app for quickly checking for the best deals on wishlisted items, but the search function in the app is glitchy; often it will not show anything after the first couple of searches, and when searches do work the engine shows a ton of random other items instead of the most relevant ones, forcing you to scroll down for a few seconds to find what you need, even when you use the exact name.

2. (P.s. i love razer products and i own keyboard,mouse, headphones, mousepad and picking up panthera in a week) hope it gets fixedWas working great with fantastic deals up until a few days ago.

3. This app has had so many issues over the years, it's just unacceptable.Good app when it works, but after a few weeks it shows as if you have logged out so the wishlist section does not load, you can try to sign in again but it doesn't do anything.

4. So if I could set it up so games that are offered on Steam don't show sales for other stores, meanwhile still showing sales for games I can't.

5. Also, sometimes the only way to find a game to add to your wishlist is to go into a browser, log in, search it, and wishlist it (as the apps search function often shows completely unrelated games).

6. Well, where do I start? The app hasn't been updated for over year at this point, so there are some bugs that make this highly impractical to use compared to getting deals on the desktop version of Razer Cortex.

7. Not great.Good sale tracker if you want to get your games cheaper.

8. I had it on pc before I went to linux (dual boot) but having it on my phone is more convenient then taking screen shots of google.

9. Manually adding games to the library also did not work because they simply did not show up.

10. For now would recommend wishlisting games on the website then just referring to it in the app.The app cant connect to their servers.

11. Both allowed flawless access online, inc watching youtube, downloading apps from playstore and browsing through google.

Steps to Troubleshoot & Fix Razer Game Deals Issues

1. Fix Razer Game Deals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Razer Game Deals: Restarting the app will resolve most errors.
  2. Update the Razer Game Deals App. Here is how:
    1. On Android goto PlayStore » Search for "Razer Game Deals" » Open Razer Game Deals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Razer Game Deals » click "UPDATE".
  3. Clear Razer Game Deals app cache: Clearing cached data will force your app to retrieve the latest data directly from Razer Game Deals servers.
    1. On Android, goto Settings » Apps » Select "Razer Game Deals" » click Storage » click "Clear Cache".
  4. Check Razer Game Deals app permissions. If any of these permissions required to use your device's features are disenabled, Razer Game Deals might not work.
  5. Uninstall and reinstall Razer Game Deals. If nothing else has worked, completely uninstall Razer Game Deals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Razer Game Deals not working


2. Fix Razer Game Deals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Razer Game Deals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Razer Game Deals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Razer Game Deals may not be able to connect to the Internet when running in the background.

Reported Issues