Published by Raise Marketplace on Jul 4, 2024

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Why should I report an Issue with GCX - Discounted Gift Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Raise Marketplace to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GCX - Discounted Gift Cards

1. Electronics & Entertainment: Best Buy, iTunes, GameStop, Nintendo eShop, Hulu, StubHub, Staples, Office Depot & more! Travel: Hotels. com, Airbnb, Southwest Airlines, Uber, American Airlines, Delta Air Lines, Carnival, Royal Caribbean, Princess Cruises, Groupon & more!

2. All of our gift cards on GCX are backed by our 90 Day Money-Back Guarantee, so you can shop and save with confidence.

3. You’ll find brands like Amazon, Lowe’s, Uber and thousands of others, so you can save on everything from retail and restaurants, to gas and grocery.

4. Put your unused gift cards to good use and sell them for cash.

5. Plus, all cards sold on GCX are digitized, so no need to worry about shipping your physical card!

6. Keep Track of Your Favorite Brands: Easily access all of your go-to brands and discounts by adding them to your Favorites list.

7. Redeem Your Cards Anywhere: Leave the plastic cards and printed vouchers at home!

8. Scan the barcode at checkout to redeem your cards in store or online.

9. Manage Your Mobile Wallet: Enter the exact amount you spent so you know how much is left and when it’s time to restock.

10. Food & Drink: Starbucks, Dunkin’ Donuts, Domino’s, DoorDash, Panera Bread, Kroger, H-E-B, Chili’s & more!

11. Plus, you can add your own gift cards for safekeeping.

GCX Customer Insights

1. Uninstalling for good.They charged my card, but there showed errors on the app saying "try another card." But looking at my account, it had already been charged! I tried going to the help section but that was having errors too.

2. However when I go to see the card information and click on reveal, it is revealed for a split second, before redirecting me automatically to the gift card company's website, in this case, Ulta.

3. Overall, this app, combined with my 2% cash back on my credit card, makes it easy to save way more money with zero effort.Last week I read about Raise on a search to use PayPal on Amazon.

4. I love it and no problems! Side note for anyone that reads this: I have seen where someone said they couldn't access info on purchased merchant gift card.

5. I tired to purchase a $100 Amazon gift card, but immediately got an email saying my order was cancelled.

6. Often times I am purchasing more than one gift card and the time given is not enough and I have ended up loosing chosen cards.

7. I just wait for the cashier to say my total, and 20 seconds later I have a gift card for that exact amount.

8. The problem is trying to buy cards - when you add one to your cart, you have 12 seconds to add another or complete the transaction - including payment processing time.This app has saved me hundreds! The new exact pay feature just makes it easier to do something I already do.

9. However, the card code wouldn't work on the website I was trying to purchase from.

10. Hadn't used the app in a while, updated it and purchased a gift card.

11. I suggest going to Raise website to do so as for me same issue when tried using the app for that particular issue and was able to from actual website.

Steps to Troubleshoot & Fix GCX Issues

1. Fix GCX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GCX: Restarting the app will resolve most errors.
  2. Update the GCX App. Here is how:
    1. On Android goto PlayStore » Search for "GCX" » Open GCX - Discounted Gift Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GCX » click "UPDATE".
  3. Clear GCX - Discounted Gift Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from GCX servers.
    1. On Android, goto Settings » Apps » Select "GCX - Discounted Gift Cards" » click Storage » click "Clear Cache".
  4. Check GCX app permissions. If any of these permissions required to use your device's features are disenabled, GCX might not work.
  5. Uninstall and reinstall GCX. If nothing else has worked, completely uninstall GCX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GCX not working


2. Fix GCX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GCX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GCX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GCX may not be able to connect to the Internet when running in the background.

Reported Issues

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