Published by Rent-A-Center

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Why should I report an Issue with Rent A Center?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rent-A-Center to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Rent A Center

1. At Rent-A-Center, you can get approved for the best brands in furniture, electronics, appliances, computers and smartphones delivered for free or convenient curbside pick-up.

2. Get the brands you want for small payments, all without credit.

3. Plus, have quick access to your account, make and track your payments, discover exclusive offers and more - anytime, anywhere. • Get approved and find out your approval amount — in just a few taps! • Set up alerts or enroll in AutoPay so you never miss a due date. • Get notifications to hear about our latest deals and offers.

Rent A Center Customer Insights

1. I do have an issue with trying to save my biolife plasma pay card to my account which is an inconvenience, but other than that everything else is great! It's easy to look through and choose available items, you can pick it up or have it delivered, make payments, etcI like the app I just don't like that u can not choose an amount that you want to pay on your account/bill, it makes u pay the full amount and sometimes people don't have the full amount but want to be able to pay something so the phone calls that come every single day will decrease atleast to maybe like once a week, but you don't have that option on the app.This ap used to be great I loved it.

2. My TV now has to rest against my wall.My experience with Rent-A-Center manager and one special employee he knows who he is they are both wonderful people and so wonderful to me my experience with Rent-A-Center is they put up with me and they take the time to help me with any problem I have with anything I rent from them they are terrific they're very helpful and I would recommend Rent-A-Center to anyone good work guys use our terrific keep up the great work thanks for all your help always .

3. I'd recommend rent a center for all household furnishings for ppl who can't afford to pay full price at one time.I loved using the app and the store, but the Manager at the time broke one of the legs on the TV while moving it in and told me that he would either find me a replacement, or just another tv for the same price, but Nothing was ever done while I was paying for it.

4. I live on a stretch of 7 miles dirt road so I don't want to have to clean it before I use it and as far as a TV I don't want it bouncing or fill of dirt,other than that most the time I get good customer service.

5. I Rate the store Manager Tony in Mccomb, MS a 5⭐ , and Cass they have excellent customer service 💯 .

6. Unable to change to pay a higher amount then the predetermined agreement amount, when you go in person to pay extra towards your agreement they act like they have to override their entire system and extend your due dates.

7. The last update messed up the whole app and now it sucks! I even sent in feedback when it crashed and told the manager at the store about it.The app is pointless.

8. Absolutely the most horrible customer service experience I've ever had.

9. You get a bot sending messages all to tell you that they set up a phone appointment with your local store.

10. The first item I've ordered, as a returning customer, was delayed for a month.

11. Suzanne Keeneydont have an agreement because sale person wouldn't listen to what I wanted.

Steps to Troubleshoot & Fix Rent A Center Issues

1. Fix Rent A Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rent A Center: Restarting the app will resolve most errors.
  2. Update the Rent A Center App. Here is how:
    1. On Android goto PlayStore » Search for "Rent A Center" » Open Rent A Center » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rent A Center » click "UPDATE".
  3. Clear Rent A Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Rent A Center servers.
    1. On Android, goto Settings » Apps » Select "Rent A Center" » click Storage » click "Clear Cache".
  4. Check Rent A Center app permissions. If any of these permissions required to use your device's features are disenabled, Rent A Center might not work.
  5. Uninstall and reinstall Rent A Center. If nothing else has worked, completely uninstall Rent A Center then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rent A Center not working


2. Fix Rent A Center Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rent A Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rent A Center not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rent A Center may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Swiftly and fully

    — by Kevin 2 years ago

  • rent-a-cebter delete

    — by Sami sadam 2 years ago